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Customer ratings & reviews for
MM TENLEY GREY BUNK FALL 2018
4.8 out of 5 stars
stars68 ratings50 reviews
  1. 5 stars84% (57)
  2. 4 stars10% (7)
  3. 3 stars4% (3)
  4. 2 stars0% (0)
  5. 1 star1% (1)
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Showing 41-50 of 50 reviews
Oct 15, 2018
Alby
5 out of 5 stars review

Bunk bed

It is great quality, with quality parts and hardware, and it has detailed instructions to make sure it turns out great. It might take time to build but worth the value. It looks like I paid more than what I did for the quality.

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Jun 1, 2019
Larissa
5 out of 5 stars review

Verified Purchase

Love it

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Jan 7, 2019
Lili
5 out of 5 stars review

Verified Purchase

Very sturdy.

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Feb 4, 2019
rems
5 out of 5 stars review

Verified Purchase

Looks great

Very good for the Price.

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Feb 4, 2021
Roz
5 out of 5 stars review

Verified Purchase

So happy with my purchase

Beautiful and sturdy

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Dec 31, 2018
Anne
1 out of 5 stars review

Damaged and no customer service!

I bought the bed and brought it home. I hauled it all the way upstairs (it's quite heavy). I unboxed it and found that it was missing the instructions and a piece was damaged. I called the 800 number and requested a call back. It never came. I called back and waited on hold for 2.5 hours, when I reached caller #0, I heard a recorded message that said they were experiencing "technical difficulties" and I should try back later. I called back. A recording told me that they were not open despite being well within the hours listed.. I called another 800 number on the packaging. I was told that the supplier does not ship replacement parts so I could return it to the store (all 210 pounds of it) but that it had to be in its original packaging in order to get my money back.

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reply from Supplier Response

Hello Anne, thank you for purchasing our product. We are sorry to hear of your experience and apologize for any inconvenience this has caused you. We thank you for taking the time to provide your feedback; please call Customer Service at 1-888-301-0332 to assist you further. We hope to hear from you soon and improve your satisfaction with this purchase.

May 10, 2019
Debbie in flagstaff
5 out of 5 stars review

Can't say enough good things about this bed.

I have been looking for a bunk bed for my grandkids, but also for other adult guests. I am thrilled with this set. It checked all the boxes. It's super sturdy and very nice looking. All the parts were there and although heavy, it was fairly simple for 2 seniors to assemble. I would have paid double knowing what I was getting.

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Sep 14, 2019
KC
5 out of 5 stars review

Worth Every Penny. And Then Some!

We purchased this bunk bed set for our son. One person can build it, but it goes a lot faster with two. We were surprised at how well built it is and our son is very happy with it. If you have a cordless drill and Allan bits, building it goes even quicker.

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Dec 31, 2018
Annie
4 out of 5 stars review

Sturdy set, great value

We purchased and put together this set today. It seems like a really high quality purchase. I chose to go with this set because it's the size I wanted, and the reviews were great. We got it on sale for $299, which is a fantastic price. It was nice to grab the bunk bed and mattresses all in one spot. The packaging was great, and I liked how the parts were packaged. Instructions were good and easy to follow. There were two small issues we had to go back and fix due to lack of clarity but easily fixed. It's a sturdy piece, its definitely wood, will last a long time. Took my husband and I 2.5 hours to assemble together. He used a ratchet and I used the took they included. Went together easy, just time consuming. The cons are: I do not like the wood color. It's not the worst I've seen, but it kinda reminds me of an 80s deal. I wish so badly they offered the grey in store (they wanted $270 to ship it with no option to ship to store for pickup. SAY WHAT?!?!?!?!) Grey is really what I wanted. Being wood, however, I could paint it someday. (I did like that the hardware matches the color of the bed) I docked a star for this, and the store we bought it from was absurd about helping us secure it to the car...

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Aug 8, 2019
Lovemy5as
5 out of 5 stars review

Very sturdy and good quality

I got this for my 12 and 7 year old and I am so pleased with this bed. Seems like mostly everything from Whalen is good quality since I have bought a couple of their products.

Review from walmart.com
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