It is great quality, with quality parts and hardware, and it has detailed instructions to make sure it turns out great. It might take time to build but worth the value. It looks like I paid more than what I did for the quality.

Love it

Very sturdy.

Very good for the Price.

Beautiful and sturdy

I bought the bed and brought it home. I hauled it all the way upstairs (it's quite heavy). I unboxed it and found that it was missing the instructions and a piece was damaged. I called the 800 number and requested a call back. It never came. I called back and waited on hold for 2.5 hours, when I reached caller #0, I heard a recorded message that said they were experiencing "technical difficulties" and I should try back later. I called back. A recording told me that they were not open despite being well within the hours listed.. I called another 800 number on the packaging. I was told that the supplier does not ship replacement parts so I could return it to the store (all 210 pounds of it) but that it had to be in its original packaging in order to get my money back.

I have been looking for a bunk bed for my grandkids, but also for other adult guests. I am thrilled with this set. It checked all the boxes. It's super sturdy and very nice looking. All the parts were there and although heavy, it was fairly simple for 2 seniors to assemble. I would have paid double knowing what I was getting.

We purchased this bunk bed set for our son. One person can build it, but it goes a lot faster with two. We were surprised at how well built it is and our son is very happy with it. If you have a cordless drill and Allan bits, building it goes even quicker.

We purchased and put together this set today. It seems like a really high quality purchase. I chose to go with this set because it's the size I wanted, and the reviews were great. We got it on sale for $299, which is a fantastic price. It was nice to grab the bunk bed and mattresses all in one spot. The packaging was great, and I liked how the parts were packaged. Instructions were good and easy to follow. There were two small issues we had to go back and fix due to lack of clarity but easily fixed. It's a sturdy piece, its definitely wood, will last a long time. Took my husband and I 2.5 hours to assemble together. He used a ratchet and I used the took they included. Went together easy, just time consuming. The cons are: I do not like the wood color. It's not the worst I've seen, but it kinda reminds me of an 80s deal. I wish so badly they offered the grey in store (they wanted $270 to ship it with no option to ship to store for pickup. SAY WHAT?!?!?!?!) Grey is really what I wanted. Being wood, however, I could paint it someday. (I did like that the hardware matches the color of the bed) I docked a star for this, and the store we bought it from was absurd about helping us secure it to the car...

I got this for my 12 and 7 year old and I am so pleased with this bed. Seems like mostly everything from Whalen is good quality since I have bought a couple of their products.