Dealer was great (electric generator direct). i would have given this item 5 stars but pull cord did not work correctly after 5 to 6 pulls . i had to get it fixed (for free) but little bit of a pain ,but runs all that i need to run ,best part is its on wheels so i can take it any where .

Generator was purchased during the Northeast's infamous "end of August 2011 storm" and provided excellent whole house emergency power throughout that week long period, and the subsequent week long storm emergency the following October. The only complaint is that the fuel turn-off valve knob broke off when turned off. Aside from the inconvenience of transporting it back to the dealer, the problem was quickly rectified under guarantee and with out question.

While I only have a few hours on this generator, I've owned and used a few different models from different manufacturers. This one seem to be built on customer feedback. Simple features like the included fuel filter and the gas cap retention chain made me smile, along with the charging port for the battery and beefiness of the roll cage. Like many generators, it has a plastic choke lever, which I consider bad design. Its not a matter of if it will break, its when. There is plenty of torque on that lever. The included wheels aren't up to the quality of the rest of the product. They look and feel like they belong on a kids toy. I replaced them immediately with a better quality wheel w/ metal hubs and bearings. Otherwise, good product.

I admit we purchased this generator during a disaster. We first purchased a Troy Built. After getting it home I found that the frame and motor housing was busted and the unit was unusable. We found this Generac and while it was 500w less and did not have electric start, it was easy to set up and get started. Am very satisfied and have recommended it to others.

I really think you did a good job designing this product. The Maintenance will be quite easy based on how it;s designed. I really like that the Oil Filter, & Air Filters are VERY EASY to access. Changing Oil with the attached discharge hose will be Easy & Clean. That being said, I really don't understand what you provide such useless Documentation. The assembly details are so Tiny I had to use a Mangnifier to be able to see them. Additionally the Hardware defined in many locations was not the Hardware required. It's really no n=more expensive to provide GOOD Documentation than it is to provide Poor Documentation. Additionally, I was missing Hardware, and had other Hardware that was not used. The instructions are Vague & unclear for anyone who has not assembled oner of these already. That part really needs to be rewriten!

I always do a major investigation before i purchase anything expensive.Sometimes it takes me weeks.I read everything including reviews.Finally after days of asking questions and reading many reviews i felt the Genarac GP6500 was right for me.I was right.Assembly was easy and took about 15 mins.Filled it with the oil that was provided and it started in two pulls.The unit was powerful enough to power up my whole house except the clothes dryer and electric oven.No more freezing in the winter or sitting in the dark.It is relativley quit and ran about 10 hrs on a tank of gas.I am very satisfied with my purchase and you can't beat the quality of Genarac.

Very happy with this generator it meets our needs.large fuel tank easy start,easy to move.The start up surge of 8250 watts is awesome,it handles what we need heat well pump,refrigerator,and lights.It can handle it. Would highly recommend this generator.

Purchased the gp6500 after a lot of research. It offered the best power for the price. We only had to use it for a little over 1 hour for the first 7 months we owned it. We have been faithful in starting it about every other week or so and ran it with a load for about 20 minutes. We have kept the tank full of gas treated with stabilizer. Well sure enough we lost power this week do to freak March snowstorm. Started on the second pull. It ran over the course of three days for 29 hours. Worked flawlessly. Really a lifesaver, especially with three kids and the wife. Ran 3/4 of the entire house including a well pump, two refrigerators and a deep freezer. We have a Woodstove in the basement so no need for it to run a heat source. Bottom line... Awesome product, great value and so far seems durable. If you're debating this generator, go for it!!!!

This generator has great power runs well when it's on but every day you have to jump start it because there isn't a alternator that charges the battery when it's on. It's a hassle trying to always make sure the battery has enough juice to start the generator. If not your out of luck.

I have not used the generator in an actual power outage situation but when I ran a test it performed really well. I should have paid the difference and got an electric start but that was my mistake. It's a little loud but no more than expected. I believe it will meet my needs for a back-up during power outages.