We’re sorry to hear your Coffee Center® 2‑in‑1 Coffeemaker stopped working so soon and understand how disappointing that can be. We recommend checking that the unit is properly plugged in, the reservoir is seated correctly, and performing a cleaning/descaling cycle, as buildup can sometimes affect performance. We’d like to help review your situation and explore available options, so please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket number 8900816446. Thank you for your feedback—it helps us improve future models.

We’re sorry to hear your coffee maker stopped working after only a few uses, as our products are designed for reliable daily performance. Please ensure the brew basket and water reservoir are properly seated, the machine is on a level surface, and the unit is securely plugged in, as these factors can sometimes affect operation. Since the issue persisted, we’d like the opportunity to help resolve it. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900524296 so we can assist you further.

We’re sorry to hear the Coffee Center® 2‑in‑1 Coffeemaker didn’t meet your expectations and appreciate you sharing this feedback. For easier filling, you can use a narrow‑spout pitcher or removing the reservoir (if applicable) rather than moving the unit, and ensuring the desired cup volume is selected beforehand since capacity is adjusted by settings rather than visible fill lines. Thank you for taking the time to share your experience, as your feedback helps us improve convenience, design, and future models.

Thank you for sharing your experience with the Cuisinart 2‑in‑1 Coffeemaker. We’re glad to hear our Consumer Assistance Center was able to assist and arrange a replacement for your single‑serve issue; if you need any additional support during the process, please feel free to contact us again at 1-800-726-0190 and reference your warranty Ticket #. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for your feedback, as it helps us continue improving future models.