Hello- We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900403708. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900369623. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team

Hello- We are so sorry to hear your coffeemaker is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900345773. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Hello- We are so sorry to hear about your coffee maker is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900343432. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Thank you for sharing your feedback about the Cuisinart 2‑in‑1 Coffeemaker with 12‑Cup and Single‑Serve options, and we’re sorry to hear it did not meet your expectations. If you experienced performance issues, we recommend ensuring the unit is regularly descaled, the brew baskets and K‑Cup holder are fully seated, and the machine is plugged directly into a wall outlet, as buildup or misalignment can affect operation. Our Consumer Assistance Center would be glad to help troubleshoot or review support options at 1‑800‑726‑0190—please reference ticket #8900625384 . Thank you for your feedback, as it’s important to us and helps drive improvements with future models.