We’re sorry to hear the K-Cup feature stopped working, as we understand that was the main reason for your purchase. Our team would like to help troubleshoot the unit and explore possible solutions to get it working properly. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist you directly. Ticket #8900556756

Thank you for sharing your experience. We’re glad to hear your first unit lasted many years, but we’re sorry the second one did not meet your expectations. This product is covered by a limited warranty, and our Consumer Service team at 1-800-726-0190 is available to provide assistance if needed.

We’re truly sorry to hear about your experience and understand how frustrating it is to encounter the same error code repeatedly, especially after multiple replacements. We recommend ensuring both sides of the unit are properly seated, the water reservoirs are fully inserted, and the unit is reset by unplugging it for several minutes, as persistent error codes can sometimes be related to alignment or scale buildup; our Consumer Assistance Center can review this in detail at 1-800-726-0190 and reference your warranty Ticket #. Our team would welcome the opportunity to help determine a more reliable resolution moving forward. Thank you for your feedback—your experience is valuable and helps us make improvements on future

Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

Thank you for sharing your experience, and we’re sorry the single-serve side didn’t operate as expected. This feature should activate once the reservoir is fully seated and the system is reset, but we understand you chose to return the unit and appreciate you giving it a try. If you ever decide to explore another Cuisinart model in the future, we’d be happy to help ensure it’s the right fit for your needs.

Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900369623. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team

Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

Thank you for reaching out regarding your concern. We wanted to let you know that we’ve already sent an email addressing this issue and outlining the next steps. If you haven’t received it or need further assistance, please contact our Consumer Assistance team at 1-800-726-0190 and reference ticket 8900425905.

Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker.. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900360102. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team