Dear Jose Rosario, Thank you for your comment. We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Dear Jonga, Thank you for reaching out. We do understand your disappointment with the product and the inconvenience this may have caused if you are having issues with your USB Dongle. To resolve this, check if the USB Dongle is working properly, the most current driver was installed and the power management was not setup to power-saving mode for the wireless devices to disconnect. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Dear Mvrs, We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations. On the contrary, lots of satisfied customers, having positive experience using the product, will agree that this motherboard stands out as a top choice for those seeking a high-performance motherboard with future-proofing capabilities. On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent laptop. It runs popular computing applications, without compromising system stability and performance as long as Windows is up to date. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Dear P&F, Thank you for your comment. We certainly understand the inconvenience this may have caused if you could not make it work. This device is just a charger that can charge or power up low-power mobile devices or monitor. To learn more about this charger, please go to: https://rog.asus.com/us/power-protection-gadgets/chargers-and-adapters/rog-gaming-charger-dock/. If you need more information or further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty