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Customer reviews for Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker for
Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker
4.7 out of 5 stars
stars
2,529 ratings2,447 reviews
  1. 5 stars84% (2,132)
  2. 4 stars7% (180)
  3. 3 stars3% (65)
  4. 2 stars1% (33)
  5. 1 star5% (119)
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Showing 301-310 of 2,447 reviews
Jan 19, 2026
Reviewer name: Momma Bee
5 out of 5 stars
5 out of 5 stars review

Best counter appliance ever

Best kitchen appliance ever purchased this thing has its own space on my counter and is used on an almost daily basis phenomenal slushy's phenomenal alcoholic slushy easy to clean easy to prepare. Thanks ninja great job.

Review from sharkninja.com
Helpful?71E0H3QNNAG015242112998
Apr 3, 2026
Reviewer name: Chuck55
5 out of 5 stars
5 out of 5 stars review

Haven't used it a lot yet but it works great! Just need to set your machine the way you like it which is usually done right away but you can tweak it by setting the cold temperature up or down.

Review from sharkninja.com
Helpful?71E0H3QNNAG015242112998
Mar 22, 2026
Reviewer name: Jhanneg
5 out of 5 stars
5 out of 5 stars review

i bought mine almost a month ago now and i love every part of it, i have a slushie almost every night and it can be made with any drink! I have an apartment so it takes up quite a bit of space but it is worth it!

Review from sharkninja.com
Helpful?71E0H3QNNAG015242112998
Jan 14, 2026
Reviewer name: Unhappy7
1 out of 5 stars
1 out of 5 stars review

Can't get replacement parts

I would love it a lot more if I could actually use it, but Ninja doesn't offer people to buy new reservoir's and its not covered in the warranty. I got to use it a total of three times before the reservoir messed up.

Review from sharkninja.com
Helpful?71E0H3QNNAG015242112998
reply from SharkNinja

Hi there, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your SLUSHi vessel has warped. We would feel the same in this situation, and we’d like to help you. For further assistance, we recommend reaching out to our team through our support page here: https://support.sharkninja.com/contact-us. Our dedicated team will assist you every step of the way to have this resolved promptly. We’re committed to improving your experience. Thank you for giving us the opportunity to make things right. Sincerely, Ninja Kitchen US

Apr 6, 2026
Reviewer name: AMANDA
1 out of 5 stars
1 out of 5 stars review

Worked great the first few days. Then it only does two batches at a time, third batch won't freeze. Now it won't freeze at all and I've had it two weeks.

Helpful?71E0H3QNNAG015242112998
reply from SharkNinja Product Expert

Hi Amanda,<br />Thank you for sharing this experience. It’s completely understandable how frustrating it must be to have the unit work well at first and then suddenly stop freezing batches, especially after only two weeks. That’s definitely not the experience we want for any customer. Our team would be more than happy to help get this resolved. Please reach out to our Ninja support team at 1‑800‑365‑0135, Monday–Friday 9 a.m.–9 p.m. ET | Saturday 9 a.m.–6 p.m. ET.<br />Kind regards,<br />Ninja kitchen

Mar 23, 2026
Reviewer name: Rocki
5 out of 5 stars
5 out of 5 stars review

Awesome

I bought my Ninja a few weeks ago.... and LOVE IT!! This edition is beautiful (Marilyn Monroe edition) looking - with the gold accent. I look forward to creating many recipes 😋

Review from sharkninja.com
Helpful?71E0H3QNNAG015242112998
Jan 2, 2026
Reviewer name: LadyKay
5 out of 5 stars
5 out of 5 stars review

Great product

I purchased this as a Christmas present for my daughter. She loves it. It is accessible for her to use. The ease of using it is great. Works great. We have tried Tea, juice, Frozen drinks....love it all. And the clean up is pretty easy also.

Review from sharkninja.com
Helpful?71E0H3QNNAG015242112998
Oct 14, 2025
Reviewer name: LindaGab
1 out of 5 stars
1 out of 5 stars review

Can easily mold

I got this in January and after the first couple of uses I too had problems with the space on the lip of the vessel. I bought a waterpick that was suggested by others to clean it but that hasn't worked. I can never catch when Ninja has them in stock to replace it. I agree it is an expensive paperweight and I am not buying another to have similar problems. I will just sit there not being used. I have bought other Ninja products their multi cooker, air fryer, the food processer and creami but I won't buy anymore because of this problem. I rinsed right away, I clean all parts right after rinsing and nothing was in it for very long. No use putting up pictures doesn't help anything or anybody obviously.

Review from Shark Ninja
Helpful?71E0H3QNNAG015242112998
reply from Ninja Kitchen CA

Hi Linda, Thank you for taking the time to leave a review. Thank you for bringing this to our attention. We’re sorry to hear that your experience with the Slushi did not meet expectations and understand how frustrating that can be. Customer feedback plays an important role in helping us improve, and we appreciate you sharing your experience. In response to feedback like yours, we’ve recently updated the cleaning guidance on our support website to make the instructions clearer and easier to follow. We would also like the opportunity to assist you further. Please contact our Customer Service team so they can review your situation and advise on the warranty support under the email used for this review. You can reach the team here: https://support.sharkninja.ca/en-CA/contact-us We appreciate the opportunity to help and hope to resolve this for you soon. Kind regards,

Sep 5, 2025
Reviewer name: Kaiju
5 out of 5 stars
5 out of 5 stars review

Great machine, lovely color.

I bought this before Labor Day so I didn't get the free tote but I still really like it. It was a hit at the party. All the kids and adult thought it was so cool ( no pun intended). The clean up is easy, all the drinks we made have been good, and its surprisingly quiet. I have the Ninja blender and that thing sounds like jet plane so this is nice. The only bad thing is that it doesn't make that much slushi so you need 2 if you have a big party. Other people make it before hand but I think that defeats the purpose of the machine. The pink color is amazing too! I have an all white kitchen so it really doesn't match my kitchen but oh well, I love the pink.

Review from sharkninja.com
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Oct 16, 2025
Reviewer name: Adami1
5 out of 5 stars
5 out of 5 stars review

Perfectly Blended Frozen Treats in Seconds

This machine is a game-changer for summer. It effortlessly creates incredibly smooth, slushy-style frozen drinks with zero icy chunks. I was impressed with its speed https://calgaryprayertimes.com/importance-of-mosques-in-islam/ it delivered a perfect, frosty Slurpee-like consistency in under 60 seconds. Cleanup is also surprisingly simple. It's as fun to use as it is to drink from.

Review from sharkninja.com
Helpful?71E0H3QNNAG015242112998