Thank you for the positive feedback!! Glad to hear you are having a great experience with your chair and that our OMF product meets your needs. We appreciate your business.

Thank you for your review, we are sorry to hear you are having issues with your purchase. We would like the opportunity to provide a positive experience. Please reach out to Customer Support by emailing, support&#64;ofminc.com, attach your proof of purchase (receipt) and pictures of defective product. Once the information is received, we will review to see if you qualify for a warranty replacement. <br /><br />Thank you for the opportunity to make this right.