This was a costly purchase, but worth it! The machine is easy to use and the spherical ice is the best. The only upgrade I made was to put it on a low turntable/Lazy Susan (that I constructed!) to enable the ease of turning it around to drain the unused water from the back. Luckily, my turntable was low enough that the machine still fit (barely) under the kitchen cabinet.

I got this as a gift for my dad and he loves it. It is a little noisy, but not intolerably so. It might startle you when it "drops it's balls" as he says, because it makes a pretty abrupt drop sound but it works great, makes spherical ice as expected, and is pretty easy to operate.

Great Ice Maker, compact size is perfect for our small kitchen. We have assembled bags of the spheres for larger parties or gatherings, it is a small unit and produces ice very quickly, it just can’t hold enough ice during parties or large family meals to keep up but the spheres are slower to melt than cubed or smaller ice and briefly placing the spheres in water before placing them in a beverage makes them clear and beautiful. The machine does make a small amount of noise when dropping the frozen spheres into the holding container, but it isn’t loud or intrusive, just the sound of something hard dropping on plastic. We use bottled water to help prevent mineral and chemical buildup in the machine. It is self cleaning and looks SO nice in our kitchen. If you leave the spheres in the holding bin they do melt but the water drains back into the machine to make more cubes so it’s efficient that way too! Highly recommend if you want a great Artisan Ice Maker at a great price!

This is a fun, easy-to-use way to make ice cubes for fancy drinks. They are a bit smaller than the typical spherical ice cubes and you do have to use them within a reasonable amount of time or move to the freezer, but no more worry about the struggle of dealing with the spherical molds and they’re easy to pop out quickly.

This ice maker is a lifesaver! It starts dropping cubes within minutes and keeps up with my family's needs easily. It's much faster and quieter than my refrigerator's built-in maker. The ice cubes are clear and the perfect size for cold drinks. Highly recommend it for anyone who hosts parties or just loves iced coffee!

This ice maker has a generous shape and excellent ice-making effect. It is very good for those of us who like family gatherings! It can make ice cubes needed by multiple people in a short time. Unlike a refrigerator, it is not enough for two or three people.

Works really well and looks sleek. I store it in a cabinet and take it out when I’m having a party or just need to “restock” on ice spheres. It makes them quick enough that you can just get it out for a day to stock up for weeks worth of ice (as a single guy). It’s a nice touch when the boys come over for poker night.

The unit makes ice as described; however, the effort of perserving the ice is not worth the money spent for the unit. The spheres will melt if not stored soon after being made. My opinion is that the more economical and fastest way of making whisky spheres will be to use multiple ice molds.

Maybe it’s just my machine but it shuts off constantly. It will make 7-8 cubes then shut off unless you empty the bin. It supposed to hold twice that amount. I’m taking this one back for a refund today. As I have ordered a different brand to try. Also this machine does not make ice as fast as it claims.

Have been using this ice machine since 5/16/25. Yesterday, 12/10/25, it just quit working. It's just making noise. My husband made sure it had water, cleaned it and checked to make sure that no hoses were clogged, then unplugged it and plugged it back in, but still nothing. Will be checking into warranty.