Thank you for getting in touch about our Olay Ultra Moisture Renewal Blend Body Wash. We value your loyalty to our products and so glad to hear that you love the soap. However, it is upsetting to hear that you weren't happy with the new pump design. When we are designing our products, we do extensive research to create features we think you will love. Of course we understand that everyone has preferences and that's why we're glad you reached out. Rest assured that we are reporting this to the appropriate people on our team. Please, give us a call at (800) 652-9261 or email us through our Contact Us Page.

We appreciate you for getting in touch about our Olay Moisture Renewal Blend Body Wash with Collagen Peptide and Shea Butter. While we are glad you enjoyed the fragrance, it is very upsetting to hear that you developed a rash. That's not the kind of experience we want for any of our consumers and we'll be sure to address this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products to ensure they are safe when used as directed. However we understand that some consumers may have personal sensitivities and cannot tolerate specific ingredients or formulations. If you haven't done so, please discontinue from using the product. When you have the time, please give us a call at (800) 652-9261 or email us through our Contact Us Page so we may better assist you.