I was a little apprehensive buying a mattress on the internet, but I am delighted with my decision. It is exactly what it looks like in the picture. It's firm, but comfortable. The delivery was pleasant and fast. They removed the old box springs and mattress and set-up the bed in very little time. I would highly recommend anyone to purchase this item. I am very, very pleased with my purchase.

We ordered a firm and its very very firm so I would suggest that unless you are serious about a firm mattress, to order a medium one. I actually put a cool gel foam on top of the mattress to make it a bit cooler and softer. It had a very strong odor to it which dissipated in a few days, but couldn't sleep on it the first couple of nights. It seriously needed to air out from the plastic wrapping.

We had purchased one of these for our Lake House and fell in love with it. Were just waiting for it to go on sale again to buy one for our house in St. Louis! The delivery was a bit overwhelming though. I really wouldn't call that "white glove service" with all of the hassel with Ryder delivery.

Had mattress for about 2 weeks. Delivery was great. Fast efficient courteous. Mattress seems to be well made. But this mattress is much harder than the one on display in store. While it is firm as advertised there is no "cradling comfort that I have found". Concerned that a ridge might develop in the middle with the little padding in this mattress. Hopefully it will soften a litlle after some more use. If not wasted 600 dollars.

Purchased this about a month ago at the recommendation of my sister and am very pleased. My husband and I feel it was a good purchase. Pleased with the comfort and ease of handling when changing linens. Yes, we will recommend to our family and friends.

Purchased this mattress after actually seeing it and testing it @ Sam's Club along with my Mrs then we decided to order it on line which we saved on the delivery cost and we couldn't be any happier with this decision a quality U.S.A. made product and a # 1 mattress corporation *SERTA, We have this mattress well over a month now and it's as advertised in comfort style and of course quality my opinion only but if your thinking about getting a new queen mattress this is a ideal item which offers all the perks in modern mattresses along with a major savings by almost half of what these mattresses actually go for you won't go wrong with your decision in a new firm queen mattress.

Love it. I was a little disappointed at first because it felt firm, however, it is just right. I have fibromyalgia and cannot sleep on a firm mattress. We are glad we chose the low profile boxspring, it looks good, not to low or too high that you need a step stool. Great value for the quality, we ordered a Queen and King set. Only negative was it took over a month to receive.

After reading several reviews I chose this mattress set and could not be happier with my purchase. It's incredibly comfortable and supportive, and soft. I was blown away by the service piece most. Outstanding communication from the get go, and the delivery was efficient and courteous. Very good experience from start to finish, and a very good price.

If you want firm, the iComfort is extremely firm...hard as a rock. We weigh 160 and 175 lbs., age 62, side sleepers. The first week we woke up with sore hips and shoulders (like camping with a hiking roll). First night my wife finally moved to the guest bedroom to sleep. I called Serta customer service and they recommended giving it more time to break in, or return it to Sam's. They also said we probably would prefer a firm with "plush or Euro top", but not the pillow-top (too soft). A week later I bought the Members Mark adjustable platform (we highly recommend) to allow for raising head, feet, neck, and massaging. It actually makes the mattress feel much better, but pushes you to change sleep positions to your back and prohibits belly sleeping. It's been 2 weeks and we still don't love the iComfort firm. We may return it to Sam's if it doesn't soften a little more after 30 days.

Bought the mattress a month ago and the back pains that I was getting from an old mattress are gone. I almost went with the extra firm mattress but decided to go with this one instead and so far it has been a good choice. The only reason I didn't give five stars is because the edges aren't as firm as my original mattress which means perhaps they will wear out sooner?