I was very happy when they stood behind there products when it stopped working in just under 6 months and they replaced it even though I didn't have the proper receipt.

Thank you for my warranty replacement for my iced coffee maker it’s working perfectly fine. Everything was a smooth conversation and very easily to get my replacement.

My husband likes hot coffee and I like it iced. This machine does both wonderfully and we couldn’t be happier. I also enjoy being able to put more than 1 cup of water in at a time.

I bought this about 6 months ago and have been using daily, think it went kapow after the descaling issue.I had trouble free customer service who was very helpful and issued me a replacement which arrived within 3 days. Big shout out to Keurig.

So far so good. I did assume with it being Hot/Cold, the setting for cold would have (at the least) room water temp. Prepare to use lots of ice. Nice option though

The first one I bought stopped working within 7 months and we rarely use it. The whole thing wouldn’t come back on, no lights or anything. They used our warranty to get us a brand new one and so far it is working great. I hope it stays that way.

Easy to use. Good looking. Great size. I had the single serve which was great but wanted something for iced coffee. Really love there’s a water reservoir and it’s still a small size so doesn’t take up too much room on the counter.

This unit was a replacement for a unit that wouldn't pump out the appropriate amount of coffee. For example, if you push "12" and expect a 12oz cup of coffee, you may only get 4oz. Well, the replacement unit had the same issue.

Coffee doesn't get hot enough I've bought it his brand for years and I not happy anymore Your quality gets cheaper every new one I get and it they don't last. It's time For me to try another brand.

We bought this unit and it leaked and did not work properly. Contacted Keurig and they replaced it. Received it and it is working perfectly! Thank you for backing your product.