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Customer reviews for Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll for
Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll
4.6 out of 5 stars
stars
9,519 ratings6,066 reviews
  1. 5 stars83% (7,948)
  2. 4 stars8% (748)
  3. 3 stars3% (238)
  4. 2 stars2% (190)
  5. 1 star4% (395)

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Showing 601-610 of 6,066 reviews
Oct 29, 2022
Ann0805
1 out of 5 stars
1 out of 5 stars review

Terrible rework of a core brand

What happened to Bounty paper towels? These are thin, scratchy and feel like a generic/cheap brand (at a branded price point). Bought my usual 12 pack and now stuck with these cheap towels. I will be seeking a new brand unless P&G returns to the quality formulation of the past.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty

Thanks for leaving your review, Ann. Bounty towels go through multiple quality checks at the manufacturing plant, so we're surprised and sorry to learn that your recent Select-A-Size purchase didn't measure up to our Quicker Picker Upper standards. So we can gather additional details for our Quality Assurance Team and help you, would you mind giving us a call at (800) 926-8689?

Mar 27, 2024
Mike D
4 out of 5 stars
4 out of 5 stars review

Select-A-Size Sheets Could Go One Step Further

Always buy the select a size to save the environment by using less. P&G could do better by halving the 1/2 sheets by installing a horizonal crease along the 1/2 sheets. Many times, I only use a quarter of a sheet and I'm sure other people do the same thing. Why not go one step further and do more for the environment? I'll continue to use the towels in quarters, as needed, but it seems like an outstanding PR coup for P&G and the environment.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Aug 19, 2023
LuAnn
5 out of 5 stars
5 out of 5 stars review

MANY uses

I only use these. I love that I can use the same papertowel repeatedly while prepping meals etc. When I wash/dry my hands, I keep that towel since my hands were clean and use it to wipe up spill from prepping food. One time when my daughter was little, we went to the school playground. It was still very wet from all the condensation. I had 2-3 paper towels in my picnic bag and I used those to dry off several slides and swings. I would just wring it out when it was very wet, and keep on going. I was quite surprised myself! :)

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Jun 1, 2022
LJKoester
1 out of 5 stars
1 out of 5 stars review

Why did Bounty change?

I have always bought Bounty Select A Size, but they feel so different now - thinner, rougher, and they don't tear as easily. There is nothing on the label to indicate a change in the paper towels, so I had no idea they'd be different! Please bring back the old formula or at least explain why they're different. Thanks!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We appreciate your great loyalty, LJ, and we're sorry to hear that this has been your experience. We have strict quality controls in place to ensure that our paper towels reach you in the best possible condition, and we'll be sure to pass your comments along to the rest of our team. We're always looking to bring you the innovations, which is why we occasionally upgrade our products. In February 2021, we introduced a new emboss, and our paper towels can now trap and lock messes even faster than before. We'd be happy to learn more, so please give us a call at (800) 926-8689 when you have a chance.

Jan 23, 2022
Cldn1120
1 out of 5 stars
1 out of 5 stars review

Terrible change!

I recently opened a new package and was shocked over the change. When did this happen??? Certainly not Feb 2021 as other posts say since all I use is Bounty and they have been fine until now. They are now rough and not as thick. I have used Bounty my entire life as other brands were like this. Ugh now what am I going to be able to use. These are just terrible. Bring back what they were like all of the other customers have said!! Thank you.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We appreciate your lifetime loyalty to Bounty, and want to assure you that we have many quality checks to ensure you always get the very best. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, so when you have a chance, please reach out to us at (800) 926-8689.

Jan 7, 2022
Cas1024
1 out of 5 stars
1 out of 5 stars review

Used to be great-no longer true

My recent experiences with the quality of Bounty paper towels have been anything but “the quicker picker upper”. The quality has obviously changed recently. They are thin and stiff. They are not as absorbent as they used to be. I can't even tear one off the roll without it ripping. Whatever was done to the quality needs to be undone. I pay a premium price for Bounty and expect a premium product.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We have many quality checks in place to ensure our paper towels reach you in the best possible condition, so we're sorry to hear this. We do value feedback such as this, and we'll be passing your comments along to the rest of our team. We'd like to mention that we last updated these paper towels in February 2021, so now they trap and lock messes even faster. They also feature a new emboss. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you have a chance.

May 28, 2023
LSTEW
1 out of 5 stars
1 out of 5 stars review

Quality Change

I have been using Bounty for decades. We had Bounty in my house growing up too. It was the best on the market for absorbency, softness and holding together when wet. Sometime after Covid, there was a quality change. The towels are thinner, feel cheap and scratchy and tear in half when you try to rip them on the perforated line. If I didn't know better I'd think I was using a generic grocery store brand. I didn't accidentally buy the Essentials line either. Very disappointed in Bounty. I understand wanting to keep the product affordable during an inflationary economy, but don't sacrifice quality. I'd rather pay a little more for the same good quality. After all these years of being a loyal Bounty customer, I'm now on the hunt for a new paper towel brand.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product, and we truly apologize for this experience with our paper towels. This issue does not meet our high-quality standards, and our team is implementing immediate interventions to address product quality outages and corrective actions with the highest urgency. Feedback from loyal users like you are taken seriously, and we appreciate you letting us know your rolls weren't the Bounty Towels you know and love. We want to offer you appeasement to make this right and are more than happy to review the production process for the towels you have. When you can, call us at 1-800-926-8689, M-F, 9 am to 6 pm EST.

Dec 17, 2022
eljay
2 out of 5 stars
2 out of 5 stars review

Out with the New, back to the Old...PLEASE!

Procter & Gamble, you just don't seem to get it. What we're all talking about here is NOT a quality CONTROL issue; it's an issue of REDUCED quality in the post-September 2022 Bounty paper towels, and a higher price for an inferior product. I've been using BPTs for over half a century because of their consistently high quality. Sadly, I've had no choice but to join the ranks of the "defectors" seeking a better product at a better price point. Gotta give you credit, though, for publishing all these negative comments.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

Our goal is to ensure you always get the quicker picker upper, so we're sorry to hear this. When you have a little time, please reach out to us at (800) 926-8689, so we can get more information to help, as well as for our Quality Team.

Mar 13, 2024
YourUncleBob
1 out of 5 stars
1 out of 5 stars review

Changed for the worse. No longer worth the extra cost.

I just have to laugh reading these replies from Bounty, such as this: "We'd like to mention that in February 2023, we upgraded our paper towels so that they deliver improved absorbency. They have a clothlike look and texture to enable messes to be picked up more quickly & completely." In fact, this package I have just bought (in March) shows the exact opposite. These towels used to be soft, absorbent, sturdy, and even reusable--as in while cleaning a big mess, you could ring them out (even rinse them) and keep using them. Now they are stiff, rough paper... not "cloth-like" in the least. A long time ago, I tried out the "Essentials" in place of the Select-A-Size. I didn't like them and decided to keep spending the extra money to have a nicer paper towel that worked so well. It was worth the extra cost. What you have sold me this time is worse than the Essentials used to be, which makes me wonder what you have done to those at this point in time. Come on now. I've used this brand for decades, even when finances were extremely tight, and you've lost me.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

Thank you for contacting us. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. Regarding the prices of our paper products, they are based on multiple factors. We work to keep the prices as low as possible while still delivering the exceptional quality our consumers expect from Bounty to clean up even the toughest messes. We appreciate that you shared this and we want to offer you appeasement to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

Nov 22, 2022
goldilocks
1 out of 5 stars
1 out of 5 stars review

They have changed

Noticed right away that my bounty towels were changed. I have always bought bounty and Charmin. The paper towels are like cheap paper towels no where near what they were and the Charmin ultra soft isn't so soft anymore. what are you doing to what were good products? I guess it is time to switch brands, no sense paying premium prices for a inferior product.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty

Your feedback is valuable and greatly appreciated, goldilocks, and we'll be sure to share it with our team here. Our Quicker Picker Uppers are tested multiple times to certify their quality and performance, so your experience isn't one we'd expect. Nevertheless, we want to help make this right, especially for a loyal Bounty and Charmin fan like yourself! When you have some time, please call us at (800) 926-8689.