We want to thank you for your many years with us! With the many quality checks we have in place you should always get the best, so we're sorry to hear this. We'd like to reassure you that Bounty is still the paper towel you can rely on, as well as get more information for our Quality Team, so when you have a minute please reach out to us at (800) 926-8689.

Please know, your satisfaction is incredibly important to us, and that's why we apologize for your frustration. We assure you, we're never trying to take advantage of you, as your happiness is our goal. Triple Select-a-Size rolls runs from 6.45" to 6.9" by 5.9", and usually have around 147 segments per roll. Double Select-a-Size rolls are 5.8" by 5.9", and hold 98 pieces. Family Quick Size rolls are 6.2" by 5.7", and hold 143 sheets. If you'd like to know more, call us any Monday through Friday, from 9 AM to 6 PM, EST, at 1 (800) 926-8689.

We're sorry you're disappointed with the your recent Bounty purchase. Our products undergo numerous quality checks during our manufacturing process. With every Bounty sheet, we expect you to have the reliable quality and absorbency you've known and loved. We'd like to learn more details about the towels you have to see how we can further help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

We're very sorry to hear about your disappointment. Your loyalty and satisfaction mean the world to us, and we're grateful for your feedback. Please know that all of our products are thoroughly tested to meet both of our high quality standards. We'd love the opportunity to learn more and see how we can help. Please give us a call at (800) 926-8689.

We appreciate your great loyalty, LJ, and we're sorry to hear that this has been your experience. We have strict quality controls in place to ensure that our paper towels reach you in the best possible condition, and we'll be sure to pass your comments along to the rest of our team. We're always looking to bring you the innovations, which is why we occasionally upgrade our products. In February 2021, we introduced a new emboss, and our paper towels can now trap and lock messes even faster than before. We'd be happy to learn more, so please give us a call at (800) 926-8689 when you have a chance.

Thank you for contacting us. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to offer you appeasement to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday

We can't tell you enough how much we appreciate your over 20 years of loyalty! You should always get the very best from the many quality checks we have in place, so we're just as disappointed to hear that hasn't been the case. When you have a chance, please reach out to us at (800) 926-8689, so we can grab more information to help.

We're sorry for any disappointments with our new Select-A-Size Bounty Sheets. Our consumers mean a lot to us, and it saddens us to know your towels aren't measuring up to what you remember. While we have made updates to our Select-A-Size packages, the Bounty quality you love and trust is still the same, and we're glad you let us know you received some that felt thin and cheap. Our Product Quality Team would like to research this to see how we can fix this error and make this right. When you have a chance, call us at 1-800-926-8689, M-F, 9 am-6 pm EST, and we'll be happy to discuss this further.