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Customer reviews for Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll for
Bounty Select-A-Size 2-Ply Paper Towels, 12 rolls, 120 sheets/roll
4.6 out of 5 stars
stars9,477 ratings6,024 reviews
  1. 5 stars83% (7,910)
  2. 4 stars8% (745)
  3. 3 stars3% (237)
  4. 2 stars2% (190)
  5. 1 star4% (395)
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Oct 29, 2022
New Englander
2 out of 5 stars review

Oct 2022 product is different, worse

I have used Bounty since I was a kid, I'm in my 50s. They JUST changed them. Paper is thin, cheaper, more like generic. I see the answers from Bounty to others with concerns like mine. Something is definitely up and the corporation thought we wouldn't notice. If they are not changed back I'm going to another brand. No point in paying extra if the quality is gone.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty

This is very valuable feedback, New Englander, and we appreciate you taking the time to leave us your review. We also want to thank you for your many years of loyalty to Bounty! Please be assured that each Bounty roll gets carefully examined during the manufacturing process to certify top quality and performance, so your experience isn't one we'd expect, and we're sorry you had it. Because your continued loyalty means the world to us, we'd love to hear from you and make this right! Feel free to call (800) 926-8689 at your earliest convenience.

Jun 25, 2024
Bull904cityguyNOT
5 out of 5 stars review

I believe BOUNTY paper towels are the BEST on the market.

BOUNTY is just the best. It feels softer, and more absorbent than any paper towel on the market. It's just a GREAT PRODUCT! I'm probably older than 99% of all those reading this comment. I probably used the very first paper towels, and have probably used every brand along the way. I don't believe all the other brands of towels come close to being as good as BOUNTY! Thanks so much.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Nov 19, 2023
Anonymous
5 out of 5 stars review

Greatest towels ever

I love the bounty select a size towels because they have great perforations and it's easy to rip off and bounty towels really save us money. We used to buy scott towels but you have to use several scott sheets to get the job done. I love with bounty you only have to use a single sheet to get the job done. Bounty is a life saver and a money saver plus they're long lasting. Will always be buying bounty from now on. Thank you bounty for saving us money!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Jun 5, 2022
Oneal85
4 out of 5 stars review

Something has changed

What is the deal with Bounty Select-a-size perforations. Pits and pieces are left when ripped with one hand or small grandchildren pull them off. I have been loyal to those paper towels and my grown children have followed after one child's Science project 30 years ago. Why change when your loyal customers will follow with price increases as long as the product is good.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
Jun 30, 2023
Unbound
1 out of 5 stars review

Quality Down, Price Up

I wrapped oour Christmas ornaments with Bounty Paper Towels over 5 years ago. When I re-wrapped some ornaments, the 2022 and 2023 Bounty Paper towels were so much rougher and less thick. No cushion like the older ones. The quality obviously got worse, less product materials and much cheaper results.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

We're sorry to hear this, Bob! Be assured this is not typical, and we'd like a chance to look into this further. We apologize for this experience with our paper towels, and our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards, and we're implementing immediate interventions to address product quality outages and corrective actions with the highest urgency. We take your feedback seriously and appreciate you letting us know this happened, and we want to offer you appeasement to make this right and have Quality Assurance review your details. Please call us at 1-800-926-8689, M-F, 9 AM to 6 PM EST, to discuss this further.

Mar 22, 2022
Disappointed 2
2 out of 5 stars review

Downgraded Quality

I guess Bounty thought they could fool us with the downgraded quality of thinner, less absorbent paper towels. Nope, we noticed. Just charge us a little more for the same product we were used to, but don't downgrade quality this way. It isn't a savings if we have to use twice as many for the same purpose.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from The Bounty Team

We're sorry that you're feeling disappointed, and we'll be sure to pass your comments along to the rest of our team. We can assure you that Bounty goes through many quality checks to ensure that you can enjoy great strength and absorbency when using them. The last change we made to our paper towels was in February 2021, when we upgraded them so that they now trap and lock messes even faster. As well, they feature a new emboss. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you have a chance.

Aug 20, 2024
Carpenter575
1 out of 5 stars review

Bounty used to be worth buying

I would use 250 rolls of bounty a year since 1990 cleaning and caulking new windows after installing them. They would absorb dirt and not leave lint behind. Not any more! They are useless for cleaning now. Pushes dirt round and leaves lint behind. USELESS!!!

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Customer Care

Your loyalty mean the world to us and we're sorry to hear this after all these years. The latest upgrade to our towels was made to deliver an improved absorbency, and clothlike look and texture, to enable messes to be picked up more quickly and completely. We're sorry to hear the package you received was thin, rough, and not as absorbent. After extensive consumer testing to provide features we hoped you'd love, and quality checks to ensure you receive your rolls in the best condition, be assured we're sharing your report with Quality Assurance Team.

Jan 1, 2023
chiro777
1 out of 5 stars review

Dissatisfied

It's obvious there's been some distinct changes to the paper towels. They feel like any other cheap paper towels they absorb much worse, you can feel the difference. It's a shame you decided to cheapen them. However, I can buy any paper towels because you're the same as everyone else.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

With the many quality checks in place you should always get the absolute best from your Bounty, so we're sorry to hear this. We'd like to get more information to help reassure you that we're still the quicker picker upper you can rely on. When you have some time, please reach out to us at (800) 926-8689.

Jun 5, 2022
Sully76
1 out of 5 stars review

Terrible. Much worse than the old bounty paper towels.

Lifelong customer. I never buy any paper towels other than Bounty. Was always happy to pay more money for a solid paper towel. However, this “new improvement” is terrible. They are thinner, do not tear evenly at the perforations, and do not hold up as well. Bounty claims they are new technology that trap and lock better but I tried this side by side with the same amount of water and the new paper towels are worse. Very disappointed. If they were actually better, Bounty would have marketed these as new and improved. Instead they tried to slip these in without us noticing. Very deceitful.

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't thank you enough for your longtime loyalty, Sully. We want to assure you that we have many quality checks to ensure you always get the best, and we're disappointed to hear that wasn't the case this time. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

Apr 15, 2022
Jenfromtheblock
1 out of 5 stars review

Why the change?

I have exclusively bought bounty paper towels for my adult life (except during the first 6 months of covid when anything went) and expected the same feel I kniw and love when I pulled a roll out of my new package. But the roll looks smaller and the towels feel awful! They are thin and papery and really mess with my sensory issues. Really upset. Why the change?

Review from bountytowels.com
Helpful?32ESZUFV8BH315227763215
reply from Bounty Team

We can't thank you enough for your loyalty, Jen. With the many quality checks we have in place you should always get the very best, and we're disappointed to hear you didn't have the experience we'd expect. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.