We're surprised and sorry to learn of your disappointment with your recent purchase of Bounty, Ron. Our paper towels are made using the highest quality standards and we check the quality of our products many times during the manufacturing process. We want you to receive Bounty in its best possible condition; however, there is still a possibility that the product may not be up to standard. We'd like to learn more and do our best to make things right. Please give us a call at (800) 777-8337.