Thanks for reaching out. We have a number of quality checks to ensure your paper towels tear with ease, so we're sorry to hear this. We'd like to make sure you get the best of Bounty, as well as share your experience with our Quality Team. Please give us a call at (800) 926-8689.

Helping you pick up messes and spills quicker is our goal, Roy, and we're sorry to hear you had this experience. We run all our products through strict quality controls to ensure they are our best, and that they live up to both our expectations. We'd like to see how we can help, and get you back to the quality you know and trust in Bounty. Please give us a quick call at 1-800-926-8689 Monday-Friday between 9am-6pm EST, so we can help further.