Customer reviews for ePro Select Cordless Stick Vacuum with 2 Batteries and 6 Tools forMember photos









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Almost worthless
Very very poor suction.
Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.
Needs some improvements.
Only reason I am giving it 2 starts is because it comes with a nice amount of attachments. But using it is frustrating. It comes with two batteries because they don't last long. I will put on a freshly charged battery and 15 seconds later I am already at 95%. If I use it on the highest setting to get a good suction the battery does not stop dropping in percentage. The vacuum is really convenient to have but the battery needs work. The suction in the medium setting could also be a bit stronger.
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.
The good, the bad, and the Ugly
I'm going to start by saying the good things about this vacuum, which is it comes with a complete variety of attachments and a holder to manage all of them. Including the extra battery. It is remarkable all the detail they put into this vacuum, and the engineering is pretty darn good. You would almost swear it was a Dyson by the way it is designed and how the bin is emptied. The bad is that it is not a Dyson in any means of performance. This is my third handheld vacuum where I had hoped it would actually pick up cat litter off the tile floor. Unfortunately, that does not happen with this vacuum unless you use the turbo mode. The absolute ugliest, the battery life. There are three modes on this vacuum; eco mode, normal mode, and turbo modes for suction. The only effective mode is the turbo mode, and the battery lasts approximately 12 to 15 minutes per battery. All in all, it's worth keeping for the $99 price. The performance isn't any worse than any other $99 handheld, and the attachments and holder are a plus. The extra battery is also of value. Frankly, if I was going to use a handheld for 30 minutes, I would rather use my Dyson for that type of cleaning. This is strictly for quick and easy spot cleaning.
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum but are excited to hear that you like the attachments, extra battery and the detail of the vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.
Not powerful nor durable
Not very powerful. The “turbo” setting is like a normal vacuum suction, but drains the battery fast. Was going to keep it anyway until the plastic piece that holds the battery in place broke with normal use. Now the vacuum is useless because the battery falls out with any movement. Had to return.
overall, very effective on our 1500 sqft upstairs with 2 dogs and a cat. Used every day to keep the workload light and every feature is very handy. the two batteries are very helpful. one full pass of hardwood floors, 3 large rugs, 2 couches, bedspread and large chair is about one full battery (30mons or so) my absolute biggest complaint is, yet again, a stupid design choice putting the filtration column inside the already limited size dirt container! sure there's a "quick release" to dump it , but even with our every-day light workload, dirt and animal hair keeps getting bound up around the column at the top right next to the chute anyway and a supposedly seemless dump in the trash becomes having to disassemble the container by hand and making a mess on yourself anyway. Completely stupid design choice, yet so many of these are like this. if anyone has a home that people actually live in that actually needs to be cleaned, expect to wear a good amount of what you suck up with this just to dump it.
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At first, it seems pretty good for the price. BUT YOU CAN'T BUY REPLACEMENT FILTERS! Epro Select will send you ONE. Samsclub has none. They say working on setting up something. The vacuum seems weak and the batteries only last about half the time stated. I regret buying it.
Hello, this is Crystal with customer service. I apologize that we don't have the system set up yet to allow our customers to purchase filters BUT if you reach out to us by email at service@eproselect.com or our new toll-free number 877-858-3776 we will be happy to get you set up until we get it set up on our end.
Get any Shark vacuum instead.
It works decently while the battery lasts...it literally starts slowing down the minute you start using it and runs at about half speed when the batter gets to 75%. To get good suction you have to use it on the turbo mode and the battery only lasts 10 minutes if you're lucky. It only looks like a Dyson.
Great product for a great price!
Positives: Providing a second battery is great because I can continue cleaning without having to stop and recharge battery. The design of the floor head allows me to clean under my cabinets. The easy way the attachments connect to the motor. I like the way pieces click together. Easy to install the bracket that attaches to the wall for storage and organization. The stickers on the unit helped me understand how to use the product.
Hello, this is Crystal with customer service. Thank you for leaving a wonderful review! We are glad that you are so satisfied with your vacuum and would recommend it to others. We look forward to seeing you again!
Not useful unless on turbo, poor batteries
This vacuum is getting returned. It barely has any suction unless on turbo and even then it's not that great, especially with any carpet, even low pile. The batteries drain very fast too, especially on the turbo setting. I don't know how anyone is comparing it to a Dyson because this vacuum is a joke. The charger also makes an audible pitched hum when charging which is concerning.
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.
this vacuum sucks and not in a good way. LOL
Wow. I'm a big Sam's fan. WORST buy ever at Sam's. So disappointed. They were on clearance, I see why. I have a super small house and the batteries don't hold up to even do 2 rooms even after recharging. I have to keep swapping them out. No suction at all. Can use for pretty minimal crumb picking up. :-(