Everybody loves this, except me. I don’t understand why food items are worse than the oven.
I pre-heat, turn basket halfway during cooking time, fill baskets halfway of what they are supposed to handle. It leaves fries half burnt and half uncooked (Sam’s waffles fries) and vegetables following recommendations to the letter. Obviously, food items have to go back because it’s raw.
It’s simply terrible.
So disappointed by this Ninja product.
Hopefully,, it can be reimbursed as it’s not a safe food option and may cause food poisoning.
reply from SharkNinja Product Expert
Hello there, thank you for sharing your experience. We’re very sorry to hear that your Foodi 6‑in‑1 Air Fryer isn’t cooking food evenly and is leaving some items undercooked. That is not the performance we want for our customers, and we understand how frustrating and concerning this can be. We’d appreciate the opportunity to troubleshoot the issue or explore support options with you, including warranty assistance. Please reach out to our customer care team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. E. Warm Regards, Ninja Kitchen
Customer reviews for Ninja Foodi 6-in-1, 8-Quart 2 Basket Air Fryer with DualZone Technology for