Customer service is great and professional Needed a replacement part and was taken care of and was covered under warranty. This is how all companies should conduct business ! THANKS SO MUCH

I was having trouble finding parts and finally called the 800 number. They answered quickly and help me identify parts needed and had them ordered before we hung up. Thank you so much. I wish I would have called before trying to find them myself

I spoke to Ms. Rocha and she helped me right away. She walked me through where to find my hull number and product number This is my first kayak and I'm glad I went with Lifetime. I lost my kayak seat and Ms. Rocha helped me replace it.

I recently had my kayak seat blow out while driving and couldn’t find it, I called lifetime and they sent me a new one for free!! Extremely impressed with the customer service, highly recommend them!

Bought this 1 year ago for river kayaking, love how stable it is. My wife tows it upriver with pontoon boat. I can get on without tipping mid river and head home with current. At my age of 75 a stable kayak is important.

Great product so far, when I purchased, scag wheel was broken. Contacted customer service to see if I could purchase the part, they sent me a replacement part with out asking and within minutes of my inital request. 5 Stars to customer service.

Dealt with sales rep Justin, he was able to hook me up with a replacement seat for my kayak due to seams ripping. He was very professional I just love being able to talk to a human vs pushing a ton of prompts.. thanks lifetime

The kayaks we purchased are excellent! Customer service is even better. I can recommend these as comfortable and very stable. We use ours on a lake and they move nicely through the water.

I am very happy with the Kayak but I am more happy with the customer service I got when a part on my Kayak broke. I contacted customer service and they replaced the part with no issue. Best customer service

Recently acquire my first kayak. Did not received it complete. Contacted customer service. Ian helped my with my claim. He was friendly and courteous. Helped me to resolve my issue. Hassle free.