Emily, we're sorry the wipes aren't performing as we'd expect. We design our wipes carefully to make sure they will stand up to the mess and leave your baby clean. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-726-7377.

We're sorry the smell seemed different. We have many quality checks in place to make sure every product reaches you in perfect condition. We'd be grateful for the opportunity to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We’re sorry to hear the scent was bothersome. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe and that the fragrance is pleasant to most consumers. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We’re sorry to hear about your headache. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We're sorry to hear you couldn't use the wipes. We check our wipes carefully to make sure they're thick enough to work as expected. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-800-726-7377.

We're sorry to hear the wipes were thin. We check our wipes many times to make sure they're perfect. We’d like to learn more about your experience and help you further. Please reach out to us when you can by calling 1-800-726-7377.