We're sorry to hear you experienced this. Our wipes go through many quality checks, and we try our very best to make sure that each one reaches you in perfect condition. The main cause of wipes sticking together are changes in temperature and humidity before the pack is even opened. To help prevent this, we would suggest you try storing the wipes packs upside down until you use them. This helps keep the moisture spread evenly throughout the wipes. Please call us at 1-800 726-7377 for assistance. We're happy to help you.

We're so sorry to hear our Baby Fresh wipes were too thin and wet, and would like to help. Please know, there are many quality checks in place to ensure only the best products reach you. Our wipes were designed to provide a sufficient level of wetness for an easy, gentle cleaning. However, wetness preference varies by parents. You may be interested in giving our Free & Gentle wipes a try, as they're the thickest version we offer. So that we can help you further, please give us a call at (800) 380-2583.

We're sorry to hear you're not happy with your wipes. Our wipes go through many quality checks, and we try our very best to make sure that each one reaches you in perfect condition. The main cause of wipes sticking together are changes in temperature and humidity before the pack is even opened. To help prevent this, we would suggest you try storing the wipes packs upside down until you use them. This helps keep the moisture spread evenly throughout the wipes. We would recommend the Sensitive Wipes we have. They are our thicker wipes. Please call us at 1-800 726-7377. We're happy to help you.