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Member ratings & reviews for
SSTG 14IN LUX QU MIB SERTA SLEEP TO GO
4.3 out of 5 stars
stars
308 ratings173 reviews
  1. 5 stars69% (213)
  2. 4 stars11% (33)
  3. 3 stars7% (22)
  4. 2 stars6% (17)
  5. 1 star7% (23)
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Showing 161-170 of 173 reviews
Dec 29, 2018
Reviewer name: Riicanbabii33
5 out of 5 stars
5 out of 5 stars review

Great mattress

[This review was collected as part of a promotion.] I was very sceptical when I seen this mattress came in a box! After opening the box and waiting a couple hours the bed was ready to go! I would prefer this mattress to go on a box spring as i dont think it's very supportive. But it is comfortable and a good thickness.

Review from Serta
Helpful?2VT02ZYJ83C315215816940
Nov 20, 2018
Reviewer name: Britta
5 out of 5 stars
5 out of 5 stars review

Comfortable and easy to put together!

[This review was collected as part of a promotion.] I love the idea of a mattress that's shipped to your door without having to deal with scheduling delivery and all of that. That being said, I do wish this had its own box, rather than just being shipped in giant brown box. The Queen size was about seventy pounds (shipping but it felt heavier I swear) and I could just about wrangle it myself, even though there was a lot of sliding involved. I have a platform bed with slats, so I have no box spring. It was pretty easy to put the bundle on the platform. Just cut the plastic and wow does it fill up fast! I opened it in the morning and let it fill up for the whole day. Slept on it that night with no problems, there was a bit of a smell, but I just opened the window and it cleared out with a bit of air. It seemed to me that it was fully uncompressed after just a few hours, but it states it might take up to 48. I didn't really notice a difference past 12 hours. Slept on it for two weeks now and it's incredibly comfortable. I prefer a bit of a firm feel because it supports my back better. I love that it stays cool because I tend to get really hot at night. Overall, I think it's been a great improvement over my old mattress and I'm really happy with it.

Review from Serta
Helpful?2VT02ZYJ83C315215816940
Apr 15, 2021
Reviewer name: Jenn N
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hurts my back

Nice at first

Helpful?2VT02ZYJ83C315215816940
Dec 5, 2021
Reviewer name: Jeff
3 out of 5 stars
3 out of 5 stars review

My back hurts

Honestly huge disappointment. Not comfortable at all. Way too firm.

Helpful?2VT02ZYJ83C315215816940
reply from Serta Team

Hello Jeff! We are sorry to learn of your dissatisfaction. We value your feedback and would love to get this resolved for you immediately. Please call us at 1-888-240-1945 so we can assist you better. Thank you.

Dec 14, 2020
Reviewer name: CHAD
5 out of 5 stars
5 out of 5 stars review

Great

Bought 6 months ago was uncertain in beginning but excited to try. Every day it grew on us and now we look so forward to going to bed feels great to lay down on it. It just keeps getting better

Helpful?2VT02ZYJ83C315215816940
Aug 19, 2022
Reviewer name: Lisa M
4 out of 5 stars
4 out of 5 stars review

LOVE MY SERTA FOAM MATTRESS BUT

It appears that the affordable mattresses no longer put reinforced sidings on the sides of the beds, so I slide right off with everybody else LOL to shame though they could at least do the two sides that people use!

Helpful?2VT02ZYJ83C315215816940
Jul 11, 2020
Reviewer name: Leslie
3 out of 5 stars
3 out of 5 stars review

AWESOME MATTRESS

My husband and I purchased this mattress, unsure as to what we would receive. The mattress we were replacing was 27 years old. I cannot say enough wonderful things about this mattress. WE LOVE OURS AND TOTALLY WORTH THE MONEY! We plan to replace all the beds in the house with this brand.

Helpful?2VT02ZYJ83C315215816940
Oct 9, 2022
Reviewer name: Amanda3
2 out of 5 stars
2 out of 5 stars review

Started out good

This mattress started out good but went downhill fast! Got sink marks within a year and both of us are suffering in the morning from back pain!

Helpful?2VT02ZYJ83C315215816940
reply from Serta Team

We are sorry to hear about your experience. We recommend reaching back out to your original purchasing store and seeing if you qualify for a return or exchange so you can get yourself on a mattress that will work better for you. If the Luxury Firm feel of this mattress was too soft causing these back pains, a more supportive mattress like a firm or extra firm mattress may be able to help. We hope this information is helpful!

Apr 9, 2020
Reviewer name: Mary40
5 out of 5 stars
5 out of 5 stars review

Wonderful

I love this. I got it before it said it should be here. It was almost to full size after I took it out unwrapped it. I am sad that I didn't get a Serta sheep with it.

Helpful?2VT02ZYJ83C315215816940
Feb 27, 2020
Reviewer name: Miller
2 out of 5 stars
2 out of 5 stars review

Extra firm

This isnt the mattress for me. It is way too firm, to the point of causing lower back pain so severe that I was no longer able to sleep. will be returning.

Helpful?2VT02ZYJ83C315215816940
reply from Serta Team

Hello Miller, all Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!