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Member ratings & reviews for
SSTG 14IN LUX QU MIB SERTA SLEEP TO GO
4.3 out of 5 stars
stars
308 ratings173 reviews
  1. 5 stars69% (213)
  2. 4 stars11% (33)
  3. 3 stars7% (22)
  4. 2 stars6% (17)
  5. 1 star7% (23)
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Showing 121-130 of 173 reviews
Feb 20, 2021
Reviewer name: Kit Jordan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Nice Mattress

It is very comfortable and I slept really well.

Helpful?2VT02ZYJ83C315215816940
Nov 29, 2021
Reviewer name: ctatum
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

It's so comfortable. I love my new mattress. I've almost forgotten the trauma of delivery.

Helpful?2VT02ZYJ83C315215816940
Dec 30, 2021
Reviewer name: Drew
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

Very comfortable from day 1. Arrived earlier than expected and set up easily.

Helpful?2VT02ZYJ83C315215816940
Apr 14, 2021
Reviewer name: Lily
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Firm Mattress Purchased

I should have bought this mattress years ago. The firmness is exactly what i needed.

Helpful?2VT02ZYJ83C315215816940
Sep 12, 2019
Reviewer name: Misty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable mattress

This mattress is very comfortable! Glad I purchased it.

Helpful?2VT02ZYJ83C315215816940
Jan 31, 2020
Reviewer name: Alli
5 out of 5 stars
5 out of 5 stars review

Great Mattress

I've had this mattress for about five months now. I have a very bad and noticed that I wasn't sleeping well anymore on my mattress. My husband also started having back issues which he never had before. We decided to purchase a new mattress, and decided on this one. We could not be happier. We are both getting excellent sleep now. No more waking up hurting. I do want to warn you that due to it being a memory foam mattress there are no sides, so you tend to slide out the bed, or if you're sitting on the edge you might slide down. Just be sure to climb all the way up into the bed. Takes getting use to, but definitely not a deal breaker for us. It stays cool all night, and does not smell as I've seen some say about other memory foam beds. I suggest to also invest in some quality sheets. This mattress is high, so a set of deep sheets are required. Overall this is an amazing mattress sold at a very good price point. And we couldn't be more pleased with it.

Helpful?2VT02ZYJ83C315215816940
Apr 5, 2021
Reviewer name: Tiny Mouse
1 out of 5 stars
1 out of 5 stars review

Disappointed

I chose this mattress based on reviews placed by back pain sufferers. I can find NO warranty information anywhere. My mattress never fully inflated. My back pain is WORSE. I didn't mind the price because I believed this product would be high quality and would help relieve my back pain. Now I'm stuck with an expensive mattress that did not live up to its reputation, and I'm sleeping worse than before I bought it.

Helpful?2VT02ZYJ83C315215816940
reply from Serta Team

We're so sorry to hear that your mattress has caused you so much back pain- We definitely understand how concerning that is, especially since your mattress didn't fully expand! Please feel free to reach out directly to Sam's Club as they'll be able to best assist you since this does sound like it might be a warranty issue. You can call Sam's Club at 1-888-240-1945. We hope this helps!

Aug 17, 2022
Reviewer name: Malpare
2 out of 5 stars
2 out of 5 stars review

I really like the 12" so upgraded my bed to 14"

The Serta SleepToGo 14" Gel Memory Foam Luxury Mattress is not the same as the thinner beds in its same collection. Its way softer and sinks. My back for me and my wife hurts after spending any amount of time on it. Ironically we purchased at the exact same time the 12" and 10" models for our kids rooms. I've tried out their beds and its entirely different. I sleep well and without pain. They are firm but with some give. So looking to return this 14" model to get the 12" one. I guess upgrading to then best isn't always the best.

Helpful?2VT02ZYJ83C315215816940
reply from Serta Team

We're so sorry to hear that your Serta mattress is too soft and has been sinking, especially since it's causing you and your wife discomfort! Please feel free to reach out directly to Sam's Club since they'll be able to best assist you with questions you may have about a possible return or exchange. They can be reached at 1-888-240-1945. We hope this helps!

Jul 17, 2020
Reviewer name: Christy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Mattress!

Great Mattress!

Helpful?2VT02ZYJ83C315215816940
Aug 28, 2022
Reviewer name: HipAndBackProblems
1 out of 5 stars
1 out of 5 stars review

Great to horrible!!! BeWare

We purchased this in April 2021, didn't receive until May. Before our spring mattress was springing everywhere, initially we honestly thought this to be a pretty good mattress. Move forward 4 months, we began to ache. Tried turning, which seemed to improve for a couple of days. Short lived, since we've tried placing a topper, flipping every which way nothing works. We're miserable!! Waking in pain everyday. The sides collapse when sitting. I would love to return for a product that'll actually last on my adjustable bed. If you suffer from skeletal, neurological or any pain this is not the one for you.

Helpful?2VT02ZYJ83C315215816940
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We value your feedback and would love to get this resolved for you immediately. Please contact us at 1-888-240-1945.