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Customer reviews for Keter Hudson Plastic Storage Bench Deck Box for
Keter Hudson Plastic Storage Bench Deck Box
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4 out of 5 stars
stars1,700 ratings819 reviews
  1. 5 stars58% (992)
  2. 4 stars16% (274)
  3. 3 stars8% (140)
  4. 2 stars5% (90)
  5. 1 star12% (204)

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Showing 741-750 of 819 reviews
Jun 29, 2021
RD
1 out of 5 stars review

Terrible

Many parts should have been assembled prior to shipping. Very cheap plastic, cracked a leg trying to get it to snap into place. Had to trim plastic parts that were not trimmed out of the mold. Please do not waste $100 on this, Very disappointing!!

Helpful?42RRL8017DBC15215550987
Jul 14, 2021
MyTwoCents
1 out of 5 stars review

Junk - comes from a plastic printer

I got parts that I hand to unscrew from plastic and even worse, parts that were not printed correctly. There is a reason this is priced at $100. Returning ASAP. Good luck getting it back in the box

Helpful?42RRL8017DBC15215550987
Mar 25, 2021
diadyn
2 out of 5 stars review

Nightmare to assemble

Although the instructions were clear the pieces didn’t fit together very well. Very frustrating experience. Some of the pieces were not cut correctly, we made it work as best we could, very poor quality control on this item.

Helpful?42RRL8017DBC15215550987
Jun 28, 2022
jason h
3 out of 5 stars review

looks nice but not durable

looks nice but not durable. it has a bad crack in it on the seat. also someone was able to force their way in when it was locked [i'm in milwaukee]

Helpful?42RRL8017DBC15215550987
Oct 1, 2020
Jennifer
3 out of 5 stars review

water inside

We store bird seed and other things in it and every time it rains it get water inside. we have to turn it over to dump the water out and dry everything out. It says outside on our patio.

Helpful?42RRL8017DBC15215550987
reply from Supplier Response

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jul 26, 2020
Eli
3 out of 5 stars review

cheap

It’s very cheaply made, 2 pieces were broken right from the package! Some of the holes weren’t holes for the screw. And just wasn’t what I was expecting!

Helpful?42RRL8017DBC15215550987
reply from Keter-NA

Hello, thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. Please email us at HDPparts@keter.com, we can send replacement parts or help in resolving any issue to your full satisfaction.

May 24, 2020
KJ
1 out of 5 stars review

Awful

This thing is horrible. Pieces do not fit together, excess plastic had to be trimmed and the assembly instructions are terrible. We are returning it.

Helpful?42RRL8017DBC15215550987
reply from Supplier Response

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

May 18, 2020
Melody
1 out of 5 stars review

Miss parts.

We are missing 2 pieces to build this. Getting through customer support over the phone has been impossible. If we receive the parts soon, I will edit my review because we are happy with the product besides that.

Helpful?42RRL8017DBC15215550987
reply from Keter-NA

Hello, thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. Please email us at HDPparts@keter.com, we can send replacement parts or help in resolving any issue to your full satisfaction.

Jun 26, 2020
Sha
3 out of 5 stars review

Disappointed

I was so excited about this purchase, a bench and storage all in one. It was easy to put together, but it leaks. My cushions and decorations was sitting in water when I opened it. Talk about hurt and disappointed. I should have listened to the reviews. Nice bench but not for outside without a cover.

Helpful?42RRL8017DBC15215550987
reply from Supplier Response

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments.<br />It plays a very vital role in our continuous efforts to improve our products.

Jun 15, 2020
Ash
5 out of 5 stars review

Great Product, Great Price!

We were looking for patio furniture that also served a storage function- these are perfect! The kids can keep all their outdoor toys in the box so the New Mexico wind doesn’t blow them away, the benches are comfortable for 2 people, and they look great! Very easy to put together! So happy with the 2, we will be purchasing another 2 for the back porch.

Helpful?42RRL8017DBC15215550987
reply from Keter-NA

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments.<br />It plays a very vital role in our continuous efforts to improve our products.