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Customer reviews for Keter Hudson Plastic Storage Bench Deck Box for
Keter Hudson Plastic Storage Bench Deck Box

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Showing 1-10 of 819 reviews
Nov 23, 2021
Greta
5 out of 5 stars review

Verified Purchase

Great value

The bench went together pretty easy and without any issues. There is ample storage and fits two adults. I ordered 2 and one piece in the 2nd box was cracked. Customer service took care of it and is shipping it right out. Liked it well enough, I have already purchased a 3rd one.

Helpful?42RRL8017DBC15215550987
Jun 24, 2021
Momma bear
5 out of 5 stars review

Verified Purchase

Great product, even better price. What a value.

This bench is sturdy without looking bulky. I liked that it didn't scream "hey I'm made if plastic!" Like other patio/outdoor storage bench. Like anything directions were a little hard to read, but I found a flyer in the box for virtual directions, which would have helped me. Overall it took me and my husband around 30 minutes to get it together. Everything snapped nicely in place.

Helpful?42RRL8017DBC15215550987
Jun 22, 2022
Anniemob
5 out of 5 stars review

Verified Purchase

Great storage bench. Looks nice too

Works good for us. Stores dog play toys and garden tools etc. will have room for hoses too this fall. Keeps our porch picked up and adds some extra seating. Directions a little hard to follow but it’s all there if you study it carefully. All pictorial. Need a screwdriver and soft rubber mallet and a little muscle.

Helpful?42RRL8017DBC15215550987
Apr 18, 2022
Bobbie A
3 out of 5 stars review

Verified Purchase

Click! Click!?! Cl!@?k!

Click. Click. Click! These are the instructions!! Poorly made and terrible quality control. Extra plastic prevented pieces from coming together. Photos and illustrations not clear. Took 2 adults over 3 hours to put together. A real test of patience. Good Luck.

Helpful?42RRL8017DBC15215550987
Aug 20, 2020
Ivona
2 out of 5 stars review

Verified Purchase

Bad instructions and not a good quality

Horrible instructions; just pictures not detailed enough. It was like building a puzzle. I’ve built lots of furniture in my life but this was by far the worst experience. The back support is no longer included and the seat back bows. It’s designed for light underweight humans. I called the support and they said they changed the design. I figured if I email they’ll be more understanding. Not, they shipped me a part that’s a side support. What a joke!

Helpful?42RRL8017DBC15215550987
Feb 1, 2023
Patty
1 out of 5 stars review

Verified Purchase

Poor Quality

The quality of this product is very poor. The pieces don't line up correctly causing it not to snap together. When you do get it to snap together the plastic cracks and wants to break off. Very disappointed with this purchase. Not the normal grade and quality of merchandise Sam's usually sells.

Helpful?42RRL8017DBC15215550987
Aug 28, 2020
Jan29550
1 out of 5 stars review

Verified Purchase

Beware and dont discard the box before using

Product was damaged when opened and now does not remain intact. I have also purchased multiple patio storage boxes, put together with no issue and have been thoroughly satisfied with their sustainability. However, this bench repeatedly comes apart and seems to be only a patio ornament which will never been able to be used for storage or a place to sit. I will be contacting Sams to inquire about a a replacement or refund.

Helpful?42RRL8017DBC15215550987
May 30, 2019
Melissa
1 out of 5 stars review

Verified Purchase

Quality issues

When I opened the box and took the parts out a had broken pieces. When I returned it to the store and looked at another one assembled in the store it too was broken. I did end up purchasing the bigger one without the seating and have had no issues after a month of use.

Helpful?42RRL8017DBC15215550987
reply from Keter-NA

Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 20, 2022
JerryCriss
1 out of 5 stars review

Verified Purchase

Broken in box and still delivered.

This bench came packaged unopened but with a broken back. It wasn't noticed until we assembled it. It took us a very long time to get it together because of the break. We hope it will last a season or two. It seemed daunting to try to reassemble find another box to return it. We are disappointed.

Helpful?42RRL8017DBC15215550987
Jun 14, 2019
Dmv
1 out of 5 stars review

Verified Purchase

Ambiguous assembly instructions

Thinking assembly should not be difficult, I purchased this bench. As a veteran of assembling many products, I was completely confused by the directions that came with this unit. After 3 hours, I decided to ditch the directions and wing it. I found several components that didn’t conform together and was unsatisfied with finished product

Helpful?42RRL8017DBC15215550987
reply from Keter-NA

Hello Dmv, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.