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Customer reviews for Keter Hudson Plastic Storage Bench Deck Box for
Keter Hudson Plastic Storage Bench Deck Box

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Showing 61-70 of 819 reviews
May 12, 2021
Liz
1 out of 5 stars review

Verified Purchase

Not commercial grade

Def. not commercial grade. Have not had time to reach out to the company. Hopefully they will make it right. The man that put it together said it was very cheap and had a hard time putting the bar into place. (the part that make it sturdy) Meanwhile over night it broke. No one had touched it since he took it outside. Still looks fine on the outside, but we are afraid to sit on it. If we don't return it, we def won't buy another one.

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Jun 1, 2019
Jenn
2 out of 5 stars review

Verified Purchase

Missing parts on multiple purchases

Great bench. Bought two of them had to return 4 times for both benches were missing parts. Last bench we decided to call keter customer service to sit on the phone for almost an hour to order the missing parts. Still waiting for the part, it's been over a week. Big mistake but its not like returning a shirt!! Box is big and bulky!!

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reply from Keter-NA

Hello Jenn, We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available at 877-638-7056 seven days a week, 8 am thru 5 pm EST. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Feb 27, 2022
Mimi
3 out of 5 stars review

Verified Purchase

Not worth the trouble

Directions are horrible & plastic cracks when you try to fit together parts that don’t match

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Aug 29, 2022
Dude
1 out of 5 stars review

Verified Purchase

Don’t buy it

Don’t buy it!, The item that I received didn’t snap together like they said. Buyer beware

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Apr 8, 2023
LK
1 out of 5 stars review

Verified Purchase

Do Not Buy

Product came damaged. Miss one part

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Apr 28, 2023
JH
1 out of 5 stars review

Verified Purchase

Don’t waste your time or money

Bought this online. The parts did not line up and it was very cheaply made. Returning it to Sam’s.

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Sep 30, 2020
Customer
1 out of 5 stars review

Verified Purchase

Remove this from Samsclub

Bad quality. Very thin plastic horrible fit

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reply from Supplier Response

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Aug 17, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Poor shipping

Was broken when I got it and missing parts

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Jun 14, 2022
Thom
1 out of 5 stars review

Verified Purchase

Don’t waste your money

Worst purchase ever complete junk it leaks and is falling apart after 3 days

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May 31, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Bad Service@

Came in damaged! Still no pick up or credit!

Helpful?42RRL8017DBC15215550987