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Customer reviews for Keter Hudson Plastic Storage Bench Deck Box for
Keter Hudson Plastic Storage Bench Deck Box

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Showing 51-60 of 819 reviews
Apr 27, 2023
Lmimi
5 out of 5 stars review

Verified Purchase

Get one!!

I was so excited to receive this! I’ve been looking & wanting a storage box for kids outdoor toys. This was pretty simple to assemble, though I did need husbands help tightening a plastic screw & snapping a piece together. I have the bench storage box in my front yard. We had a pretty heavy rain and the box was dry inside!!! It’s very sturdy to sit on & handle the kids opening up the lid to get toys out & put away. I’m trying to justify getting another one while they’re on sale.💙

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Sep 15, 2021
Debbie
3 out of 5 stars review

Verified Purchase

Replacement not easy

We have a broken piece and I called to get it replaced and I was told they suggest I send it back because the replacement part will take a year or more to get. I didn’t want to take it apart and find a way to ship it back at my cost. Not happy about that.

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Apr 23, 2021
Kitkat
4 out of 5 stars review

Verified Purchase

Decent bench

Great except that the back was cracked upon arrival. Almost didn't buy because the reviews regarding assembly were so discouraging. I don't know what the heck any of those folks were doing or why they had such difficulty. I'm a 5'3" 135lb female and put it together on my own in about 30 minutes without any problems.

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Apr 1, 2022
Fin
4 out of 5 stars review

Verified Purchase

Respectable quality

This is a pretty sturdy beench. It is a better design that the older ones from Keter. The directions are not perfect, and sometimes it did not want to snap together easy. Once it was together it is a nice bench that has good storage on the boat dock. I liked it enough I bought a second one a week after purchasing this one.

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Sep 26, 2021
Mercury3
2 out of 5 stars review

Verified Purchase

Good looking, but broke when putting together.

Nice bench love how it looks, but the arms have a flaw in the design which make it hard to put together. The metal strips that are there for support need to cut into the plastic. It breaks it! It is useable, but very disappointing! I have had other Keter products that go together perfectly. This one is no longer available so I cannot get replacement parts. Exchanging it is not easy too, as it was shipped directly from Keter. If I did get another one, I know know to cut where the metal supports go before snapping the arms on the ends. If they did it in their mold, it would go together better.

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Dec 13, 2020
AG
4 out of 5 stars review

Verified Purchase

Be patient and careful while putting together

Overall this is great for the price! Installation is a little tricky as some of the pieces look the same. The sooner you look for the blended in letters the project moves along quickly. I had one corner that wouldn’t align and the plastic got stressed. Very thick plastic though and looks great!

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Apr 2, 2020
FLPhil
3 out of 5 stars review

Verified Purchase

Not bad but poor quality control at te factory.

The unit itself is OK but the manufacturing left something to be desired. First, we received it with no assembly instructions. Then as we were putting it together, we discovered several cutouts that had been missed. We had to cut them just to be able to put it together.

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reply from Keter-NA

Hello, thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. Please email us at HDPparts@keter.com, we can send replacement parts or help in resolving any issue to your full satisfaction.

Jun 1, 2019
Jenn
2 out of 5 stars review

Verified Purchase

Missing parts on multiple purchases

Great bench. Bought two of them had to return 4 times for both benches were missing parts. Last bench we decided to call keter customer service to sit on the phone for almost an hour to order the missing parts. Still waiting for the part, it's been over a week. Big mistake but its not like returning a shirt!! Box is big and bulky!!

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reply from Keter-NA

Hello Jenn, We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available at 877-638-7056 seven days a week, 8 am thru 5 pm EST. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

May 12, 2021
Liz
1 out of 5 stars review

Verified Purchase

Not commercial grade

Def. not commercial grade. Have not had time to reach out to the company. Hopefully they will make it right. The man that put it together said it was very cheap and had a hard time putting the bar into place. (the part that make it sturdy) Meanwhile over night it broke. No one had touched it since he took it outside. Still looks fine on the outside, but we are afraid to sit on it. If we don't return it, we def won't buy another one.

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Aug 11, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Love this bench.

Although we've only had this for about 1 month now, we Love this bench. We bought it to store our pool floats and toys. It has plenty of room for all of them. We also bought the box along with it because we thought we wouldn't have enough room but now we have some extra space to store more items. It will apparently keep the rain out as well, not the reason we bought it since we were going to put our pool items in there, but it rained the other day and no water entered as far as I could see. So we recommend purchasing it especially for the price. Two thumbs up.

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