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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
920 ratings413 reviews
  1. 5 stars72% (663)
  2. 4 stars15% (141)
  3. 3 stars4% (37)
  4. 2 stars3% (31)
  5. 1 star5% (48)

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Showing 401-410 of 413 reviews
Jul 22, 2024
Kevin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Recommended

Very confortable

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Feb 15, 2025
Taylor
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort

Comfortable

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for your providing a review regarding our Westley Big and Tall Executive Office Chair. We really appreciate your feedback. Our goal is to provide a quality product and an excellent experience, so it is wonderful to hear that this chair was a comfortable fit for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 10, 2025
Grady
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

La z Boy Westley

Very easily assembled

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that your chair was easy to assemble. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 9, 2023
Ken
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice chair

Comfortable

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for your review, we really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at service@trueinnovations.com or 800-379-9773.

Jan 13, 2025
Betsy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excelente

Excelente

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your feedback! We're delighted to hear that you find the chair to be an excellent fit. Providing products that enhance comfort and satisfaction is always our goal.If you have any questions or need assistance, our customer service team is here to help. You can reach us at 800-379-9773 or service@trueinnovations.com. Please be sure to reference your posted review when you contact us!

Aug 5, 2025
Robert
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

REFUND

RETURNED CHAIR ON JULY 18TH AND STILL NOT RECEIVED REFUND

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. This would actually be addressed by the retailer directly. Please call (800) 749-5367 and they should be able to address this issue for you. Please do not hesitate to reach out if you ever need support regarding parts and warranty. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 23, 2024
Michael Aurora
2 out of 5 stars
2 out of 5 stars review

Comfortable chair that doesn't last.

I weigh 210 lb, work 40 hours a week, and was able to use the chair for 17 months before it broke.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Aug 10, 2024
car253
1 out of 5 stars
1 out of 5 stars review

Under the chair gave out

Lumbar underneath the chair gave out.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Jan 6, 2025
ArrozconPollo
5 out of 5 stars
5 out of 5 stars review

Great chair

Very comfortable and well made.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your feedback! We're thrilled to hear that you find the chair both comfortable and well-made. If you have any questions or need assistance in the future, feel free to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We appreciate your support!

Feb 5, 2025
Lissa
1 out of 5 stars
1 out of 5 stars review

Not Comfortable

Very uncomfortable, the chair pushes you forward and hurts your back.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Please do not hesitate to contact us so that we can further assist you with this issue. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.