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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars696 ratings315 reviews
  1. 5 stars72% (502)
  2. 4 stars14% (97)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star6% (45)

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Showing 311-315 of 315 reviews
Aug 23, 2024
Michael Aurora
2 out of 5 stars review

Comfortable chair that doesn't last.

I weigh 210 lb, work 40 hours a week, and was able to use the chair for 17 months before it broke.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Aug 10, 2024
car253
1 out of 5 stars review

Under the chair gave out

Lumbar underneath the chair gave out.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Feb 5, 2025
Lissa
1 out of 5 stars review

Not Comfortable

Very uncomfortable, the chair pushes you forward and hurts your back.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Please do not hesitate to contact us so that we can further assist you with this issue. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 6, 2025
ArrozconPollo
5 out of 5 stars review

Great chair

Very comfortable and well made.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your feedback! We're thrilled to hear that you find the chair both comfortable and well-made. If you have any questions or need assistance in the future, feel free to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We appreciate your support!

Jul 1, 2024
Sae
1 out of 5 stars review

Worst chair

After a year, it became a nightmare... pls don't waste ur money on it

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.