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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
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4.5 out of 5 stars
stars
1,167 ratings514 reviews
  1. 5 stars73% (851)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 231-240 of 514 reviews
Mar 29, 2024
Reviewer name: Steven
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Looks nice

Its a decent chair. It's better than most but I'm a CPA and nothing is comfortable for the amount of time I spend in a chair.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for sharing your positive experience with La-Z-Boy Westley Office Chair. We are thrilled to hear that it has met your expectations in terms of comfort and appearance. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair.

Feb 18, 2025
Reviewer name: NJA284
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

La-Z-Boy office chair

Good quality chair and for me it was a fairly easy assembly with n missing parts. The size is smaller than what I expected but it works for us.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and concerns are very important to us, as we are always looking to improve our products to better serve you. We are glad to hear that it was not too difficult to build and that it meets your standard of quality. Even though you feel that it is smaller than you anticipated we are happy to hear that it is still a great fit for you. We will take your feedback into consideration. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 8, 2026
Reviewer name: Covenant C
5 out of 5 stars
5 out of 5 stars review

Beautiful chair!

Assembly was mostly a smooth process, except for one screw that was difficult to start. The finished chair is very comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Apr 2, 2026
Reviewer name: Ethan K
4 out of 5 stars
4 out of 5 stars review

Great chair

Easy to put together. Seat isn't very long and back isn't as high as I would expect. So I gave it to my wife to use.she is shorter.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Apr 26, 2026
Reviewer name: Jack B
4 out of 5 stars
4 out of 5 stars review

Great chair - headrest could be higher and forward a

Great chair - headrest could be higher and forward a More. But love the active lumbar and the color is quite nice as a bonus.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
May 22, 2026
Reviewer name: Raul M
4 out of 5 stars
4 out of 5 stars review

Awesome

Perfect size and comfort for a big-and-tall male like me. It supports multiple hours of use, and the lumbar support is premier.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Mar 13, 2026
Reviewer name: Alejandro R
5 out of 5 stars
5 out of 5 stars review

Lumbar support

I've been looking for a while now for a chair that will not only support my lower back but also have an aesthetic look I've been looking for.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
May 8, 2026
Reviewer name: Maira M
5 out of 5 stars
5 out of 5 stars review

So far so good!

Built and started using it as soon as it arrived. Setup was easy, and the chair is extremely comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Mar 6, 2026
Reviewer name: Rajpal S
5 out of 5 stars
5 out of 5 stars review

Great for home office use

Great chair and very comfortable so far for only had it two weeks and the cushioning is ergonomically great on my back

Review from Living Style Group
Helpful?4DOOYTVHLELZ15215259724
Feb 18, 2026
Reviewer name: SUSAN
2 out of 5 stars
2 out of 5 stars review

Sam's Lazboy Office Chair

The faux leather on this chair peels over time. Chair is comfortable but unsightly. Not happy with the way it looks.

Helpful?4DOOYTVHLELZ15215259724
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the bonded leather peeling. We are sorry about the condition of your chair and would like to assist if you are interested. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.