Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

We’re sorry to hear about the issue with the spring assembly. That’s definitely not the experience we want for our customers. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com, and we’ll be happy to assist you with a replacement part or any other solution. We appreciate your feedback and look forward to resolving this for you.

Thank you for sharing your thoughts! We're delighted to hear that you're enjoying the comfort and durability of your chair, along with its great value. If you ever have any questions or need support, feel free to contact us at 800-379-9773 or service@trueinnovations.com.

Thank you for taking the time to share your experience. We are sorry to hear that your replacement was not as comfortable as your original. Please contact us if there is anything we can do to assist you with your chair. You can reach our customer service team at 800-379-9773 or service@trueinnovations.com.

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.