We’re sorry you feel this way about our Charmin Ultra Strong, Jan. You might be interested in trying our Charmin Essentials Strong is designed to be a good product at a great value. We would encourage you to try our Charmin Essentials Strong to better meet your needs, and we’ll be sure to share your thoughts.

We're sorry to hear this, Tisha, and want to assure you that we have many quality checks to ensure you enjoy the go. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-1410.

Our Ultra Strong does go through many quality checks to ensure that it reaches you in the best possible condition, and we'll be sure to share your feedback regarding this with our team. You're always welcome to give us a call at (800) 777-1410 if there's anything more we can assist you with.

Sorry you feel this way, Kay. We can assure you that our Ultra Strong goes through strict quality checks to ensure it reaches you in the best possible condition, and we'll be sure to share your comments with our team. We recommend trying out Ultra Soft to better meet your needs. The last change we made to our Ultra Soft was in February 2022, when we introduced a new emboss and innovated by using a new softening chemistry. We hope this helps and we’ll be sure to share your thoughts with our Quality Team.