Thank you for sharing this, and I’m really sorry to hear that your Charmin Ultra Strong 32‑roll pack arrived missing two rolls. When you pay for a full count and the package comes up short, it’s frustrating — and it’s definitely not the experience we want you to have with Charmin.<br /><br />We’d like to look into this further and help make it right, so please contact our Charmin team at 1‑800‑777‑1410, where they can assist you directly.