Thanks for your review. It might help to know that we offer several sizes of Charmin, and we're sorry the dimensions of the squares in your purchase didn't meet your expectations. Sam's Club Charmin Ultra Strong squares are usually about 5 1/2"; other versions can be as small as just under 5, or as large as about 5 3/4 inches. If you're looking for a particular size, we encourage you to talk with a Sam's Club manager and ask them for guidance, finding the perfect size for your home. If you have further concerns, please call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-1410.

Thanks for sharing your feedback. I’m sorry to hear the Charmin toilet paper didn’t meet your expectations compared to the smaller packages — that’s definitely disappointing. Since this is a product concern, our team would be happy to assist you. You can reach us at 1-800-777-1410.<br /><br />We appreciate you letting us know and are here to help with any questions about the product.