Greetings! We're glad that you love the color and the load capacity of this Samsung washing machine. There are operational sounds that washers give out. To help understand them better, I have shared a Samsung link below. You may watch the embedded video in full. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ To complement the shared link above, you may visit this model's user manual below. Please turn to page 52 to check on things to minimize the operational sound when spinning. https://downloadcenter.samsung.com/content/UM/202306/20230630144043054/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_230626.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146010847 to help our team pull up your information. Leo

Hello, We know how challenging it is to have an appliance that does not perform as expected. Let us help. We have a helpful link that provides troubleshooting tips to help correct the spin performance of the washer. Additionally, the link includes resources for determining the suggested laundry load size and the washer cycles, settings, and features. You can watch a video from start to finish for more information. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146680990) to help our team pull up your information when you message us. Thank you. -Angelica