Hi there, We want you to have a better experience than this. Let's help you. We would love to speak to you directly to gather more information about the damaged dryers. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146279232, to help our team pull up your information. Have a great day! ^Chrystel

Hello there, We understand your frustration with your washer. We want to speak to you directly to provide support and see what options we can lay for your washer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147005315) to help our team pull up your information. Have a great day. ^Camille

Good day. We understand that a properly working washer is important when doing the laundry. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Washing machine shakes & vibrates or is noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw This guide will go over the things that need to be done during installation to prevent leaks, excessive vibration, and issues with spinning, draining, and filling. Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/ For more details, please refer to page 52 of the user manual: https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145606688) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa