We’re very sorry to hear that this is your second coffeemaker that displayed an EO error, and we appreciate you bringing this to our attention. Some consumers find that checking the water reservoir placement, ensuring the unit is on a stable surface, and performing a full power reset can help clear certain error codes, but we’d like to troubleshoot this further to ensure proper function. Please contact our Consumer Assistance Center at 1‑800‑726‑0190 with ticket number 8900573546 so we can assist with next steps. Thank you for your feedback, as it helps us improve future products.

Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

Hello- We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900407922. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team