Hi Peter, thank you for sharing your thoughts with us. We’re sorry to hear you’re a bit disappointed with your recent Bounty Prints Select‑A‑Size purchase. Many longtime users have mentioned noticing changes in thickness, absorbency, or overall performance, so your feeling that it’s “not as good as before” is completely understandable. <br /><br />Your note that Sam’s brand now feels almost equal is important feedback — especially coming from someone who’s clearly used Bounty long enough to notice differences over time. We appreciate you taking the time to call this out.<br /><br />If you’d like to share more details, our Bounty team is always available at 1‑800‑926‑8689.

We&#39;re sorry you feel this way because the latest upgrade to our towels was made to deliver an improved absorbency, and clothlike look and texture, to enable messes to be picked up more quickly and completely. We&#39;re sorry to hear the package you received was thin, and not as absorbent. After extensive consumer testing to provide features we hoped you&#39;d love, and quality checks to ensure you receive your rolls in the best condition, be assured we&#39;re sharing your report with our Quality Team.