[This review was collected as part of a promotion.] I had the earlier model of this unit and had no problems. I have only had this unit for a sort time but if it performs like the old model then I am all good. The coffee pot side make a really good cup of HOT coffee and the K-cup side does as well but not quite as hot. The duel feature is great.

[This review was collected as part of a promotion.] I purchased the coffee maker a few weeks ago and it has taken a bit of time to figure out all the buttons and sequencers to make it all work as needed. After getting acclimated I am very pleased with being able to make a pot if needed or use the POD for single cup brewing.

I’ve always wanted a Cuisinart coffee maker. I finally got one before Christmas. I do love it but the coffee carafe doesn’t pour well with a full pot. The lid of the pot doesn’t hinge open, it comes completely off. At least we haven’t found any way around the little things.

This is my third Cuisinart Brewer and have to say I love it. Brews fast and I use the Bold button at times wanted to see if a difference and there is.. Has a low tone beep for the finish which is different then my others which were loud and annoying. Pod cups work just as fast and large water holder for different size cups. It is large in size but takes the place of having 2 makers on the counter. Instruction booklet is easy. Great Product.

I’ve owned mine for less than a year. First my pods would burst, no matter the brand. We learned to close the lid very slowly and still every 3 or 4 pods, 1 will burst. Then yesterday the single serve just won’t brew, just stopped. I’ve tried everything.

This coffee maker lasted five months and died. It was not a descaling issue. Just stopped brewing mid-pot and utterly died. Cuisinart replaced it with a new one. That was five months ago, almost to the day. Guess what stopped working this morning? Is this what to expect from Cuisinart? Every five months your coffee maker needs to be replaced?!

I've have used (2) Cuisinart coffee centers for the past 12 years and really liked them. Recently I had to replace my current one. I bought the SS-16 BLK model, when I went to setup according to the instructions, the POD side did not work. Returned It for the exact same model, same problem. Totally dead! Really disappointed. Now I have to deal with the hassle of returning the second one. Will not purchase a Cuisinart again.

This machine looks really nice so I purchased the black stainless. Once I received it, I was preparing the initial „set up“ like running water through the coffee maker then attempting to do the same in the K-Cup side when the pod button wouldn't illuminate or turn on. I called Cuisinart customer service and she walked me through several troubleshooting attempts. To no avail the machine was defective. I returned it to Sam's Club for a refund. Reordered the same machine (in store they only sell stainless steel not black SS) once I received the machine again, same issue. It's really frustrating that the K-Cup wouldn't work on either machine because what a nice looking brew machine it is. But I returned a second time and will not purchase again. After reading reviews, this machine gets about 3.2 stars.

Cons: • Single-serve pod side doesn't power on at all • Common defect across multiple units • Poor quality control for the price I was excited to get this coffee maker, it looked stylish, space-saving, and promised the best of both worlds: a 12-cup pot and single-serve brewing. The carafe side worked beautifully right out of the box, piping hot coffee, fast brew time, no complaints there. But when I went to use the single-serve, the disappointment hit hard. No lights, no response, nothing. I followed every troubleshooting step, from resetting to reseating the water tank, but it was completely dead. I will be seeking a refund because, at this point, it's clear this isn't user error but a defect in the model itself (after seeing similar reviews).

I think this machine is not only stylish but also very versatile and effective. It brews coffee at the perfect temperature. It also has great variation in the number of ounces for individual drinks and the design allows for almost any sized cup. This product exemplifies why Cuisinart has such a great reputation. I highly recommend this unit!