After returning the first one I bought because the individual serve function did not work at all, this second one has been performing well. Greatest frustration is with the height clearance with the individual serve as it is a very tight fit (or no fit) for most of my 12 oz or larger travel mugs. I also wish the preprogram setting allowed for the “strong” brew setting like my previous model.

I always buy Cuisinart for the quality and customer service. The 2:1 coffee maker boils over coffee if the filter is not in just right. The single pod coffee part spits water in it so hard sometimes coffee grinds get in the cup. The buttons have to be pushed in the correct order or they dont work. But the coffee is good and I like the adjustable carafe heat and different pod options.

There's much to like and on balance we're very happy with the maker. Could be better with a differently designed means of filling the coffee maker's reservoir as the filter holder is in the way when pouring to fill. Also, the ability to brew a pot and simultaneously make a K-cup while brewing would be great.

Overall this is a great coffee maker and I do like it and would recommend. The only reason I didn't give 5 stars is that on the pod side the water reservoir is pretty small and you have to add water after just a few uses (and I normally use the 6oz-8oz cup sizes).

I received this as a gift. I don't know if I got a lemon or all of them have the same problem. I read the instructions over several times, and to no avail. I tried the one cup maker and it literally exploded the coffee pod plus when I opened the lid coffee went all over my counter plus me. It's dangerous! Luckily I only had a minor burn on my finger. Also, it makes very loud sounds. The 12 cup coffee maker works, but is very noisy. If this is an issue with all SS-16 Series it's a problem that needs addressing immediately.

Function, ease of use, style and size of this particular coffee system were all considered in this review. It produces a great cup of coffee. The choices between ice and hot coffee are a wonderful option. The hot plate keeps the coffee at an ideal temperature of your choice. I would have liked a higher space for a taller cup I use. That is not a problem if you just buy a shorter one. Overall, I am totally satisfied with this purchase.

[This review was collected as part of a promotion.] I've had this product for a month now and really love it. It's very easy to use and takes little space compared to having two separate machines on my countertop: one for a pot and another for when you'd want only one cup. It's very attractive and easy to clean.

It’s easy to use. The instructions are fairly clear and simple. I love the duality of a single cup or full pot option. That was what I was missing in my kitchen. I upgraded from a keurig when I needed a pot for a group. I like grinding my own coffee with the option of using it in either mode. It’s cumbersome to do that with more than one cup at a time as in the keurig. The only think I wish that it did was grind the beans too. Otherwise I think it’s a great maker.

awesome. does what i like and makes it easy. my only knock and maybe with all pod based brews is the coffee is not as hot as i like it to be. i tend to make a small 4 cup pot instead of going the pod route. i do like the reusable pod to use my own coffee. i bought extras so i had some in rotation as they need to dry out before using again. i use the program feature as well. it is nice to set it for a time and the coffee is waiting on you.

I purchased two of these coffee makers within two weeks. I was so excited because it had everything I wanted. On the third use, the hot plate began smoking very badly. It filled my kitchen. I reported it and returned it. After ordering a second one, the single pod button wouldn’t even turn on. I was extremely disappointed because all Cuisinart products I have are great.