I wish this SS16 was and improvement over the SS15, but it is not! The previous model was better overall then the new replacement. One of the big disappointments is is when using the programed auto , you can not use the bold as you could on the previous model. Overall it is more difficult to use. We have two SS15 and both have failed, one will not brew coffee in the carafe and the other will not brew using the K-cup feature! We tried!

I bought this updated model to replace the same coffee maker I've had for a few years. The K-cup part was failing. Unfortunately, one thing that wasn't updated was the coffee pot lid which leaks when pouring the coffee. The other disappointment is the K-cup side. With the previous one, my mug was almost full using the 10 oz setting. This newer model, my cup is less than 3/4 full using the 12 oz setting. This is a problem when I try to fill my travel cup and have to run it twice. I foolishly didn't save the box for lack of storage space or I might have returned it. On the plus side, I like the size and appearance of the coffee maker and am pleased that the coffee stays nice and hot for the four hours till shut off.

Love the unit in general. A few items I would like to see changed. How to turn off the beep sounds when the pot is finished. Allow the use of the "Bold" feature when programming a pot to be brewed with the timer and the pod settings. The pod water temp needs to be hotter. Otherwise, the unit works very well and makes a delicious pot of coffee.

Great coffee maker!!! I like my coffee strong. My wife not so much. I use the single cup side while my wife can make a carafe of her own. Haven’t used the iced coffee feature as we are experiencing extreme cold temperatures. Can’t wait to try it this summer.

[This review was collected as part of a promotion.] My score is related to the difficulties I'm having finding out the amount of grounds to use. I end up with grounds due to the overflow in the filter. So I'm using less coffee and that's okay. I am using the gold basket without a paper filter. Using the paper filter in the receptacle seems to make more grounds. So use less coffee, don't use a paper filter and good luck. A bit frustrated!

[This review was collected as part of a promotion.] Returning it. The grounds spilled over in the basket just like many reviews stated. However, many had no problems stated in the reviews, so i have ordered another one. We will hope this one works properly

Very easy to use between how many ounces you want I swear it heats up quicker than a Keurig in the morning which is very important and it looks like a sophisticated piece of machinery on your kitchen counter. It just blends with every type of decoration we have the new 16 model And the color is royal blue. I’m definitely sticking with Cuisinart now. Nothing can top it.

This is a great coffeemaker. It is very versatile and has many features. You are able to use pods or the included holder to make one cup at a time. You can make hot or iced beverages either a cup at a time or a whole pot. I like the fact that I can set it up the night before and when I wake up there is a hot pot of coffee waiting for me.

This is a really good coffee maker and my third Cuisinart over the last 12 years. But, on this model they went from a 14 cup carafe to a 12 cup carafe, which was a little disappointing. Also, if Cuisinart reads these reviews, please start selling replacement parts, like heating elements.

After doing some research I was very excited to receive this product. I went through the steps to set up and went to start the prep process per instructions, but the combo buttons to "start" did not work. All of the other buttons lit up, but this one didn't. Since I could not even start the unit, I sadly had to return.