According to packaging, this bed is listed as a medium to firm (slightly more on the firm side). We found it to be soft to medium firmness... sort of like sleeping on a marshmellow. After two attempts to sleep on it, we've abandoned it. Just waiting for an opportunity to return it to the store. Much easier to bring it into the house in the box than it is to try rolling it up, tieing it and getting back out of the house.

We had this bed for over a year. At first the bed wasn't too bad but not soon after a few weeks we were having the worst sleeps of our life. We rotated the mattress, bought toppers etc and started sleeping on our couch. The mattress is VERY hot and not medium/firm like described. Mattresses in general are very expensive but the price of this one isn't worth the sleepless nights and painful body aches the morning after. Super soft mattress, terrible durability. This bed left a mark in its member.

Very comfortable, was surprised since it is a foam mattress that comfort wouldn't be complete but it is. Had several different guests visit and they all fell in love with the mattress, they wanted to know where we bought it and how they could get one. We purchased this one due to the coils added into the construction of the mattress, and it made all the difference.

This is a comfortable mattress that has held its shape with no sagging so far. It's comfortable and we're not overheating while sleeping. A far better product than we had previously, and about $3000 less expensive. I'd definitely recommend this.

If you like sleeping in a mattress rather than on one, then this is for you. This thing is so soft. I personally like support in a mattress. If you change positions while you sleep, this one aint it. You sink in and thats it. To return it is so much trouble. It comes in a box, delivered to your home but if you want to return it, you have to take it to a club yourself. Not an easy task when it fully inflates to a king size mattress.

Very affordable Mattress, I love the softness of the mattress it sleeps well! A guest of mines wanted to know where I purchased this mattress. He did not want to get out of the bed. He said he hasn't slept this good on a mattress in a long time. He does plan to purchase a Member's Mark Hybrid Mattress at his local Sam's in Georgia.

I have suffered over the past two years with arthritis in my lower back. This has been the cause of numerous sleepless nights. After traveling and sampling different beds, I decided it was time for a new mattress. As I researched my options, the prices blew me away! I came upon this mattress from Sam’s and read the reviews. Most were positive with some saying the mattress is too soft. I’ve been sleeping on my new mattress for about a month now and find it to be just as advertised, medium soft. I am a side and back sleeper. I am sleeping all night and waking up rested. It’s a great mattress and I highly recommend it.

BEST SLEEP EVER!! Let me save you some time in reading reviews, this is a great mattress. I read almost all the reviews on this particular mattress and still felt undecided, as some say it didn’t meet their needs. Finally decided to break the monotony and give it a shot, and very happy I did. I would call this mattress a medium plush sleep surface, equivalent (or better) than any mattress at a high dollar hotel. If you’re looking for a medium memory foam-type surface, that includes cooling gel, this is likely the one! Hope this is helpful for another searcher of a great mattess.

This mattress with a combination of both memory foams and springs is tremendously comfortable. My back was broken in 5 places and I sleep through the night and wake up with no pain in the morning. The cool gel foam layer actually works. My husband never gets too warm from this mattress the way he used to from our previous bed. We bought this mattress in a box and hauled it home in the back of our SUV and then used a furniture cart to get it into our condo. After carefully cutting the box open we positioned it on our platform frame and opened it. It immediately started to expand and in a few minutes we had a new mattress!

Very disappointed in this hybrid mattress. Not the quality of support I wanted or need. Would not recommend for anyone that likes to sleep on their stomach. Will now have to purchase another one from a furniture store to get the quality I want and this one will have to go into a room not used much.