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Customer reviews for GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft. for
GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft.
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4.2 out of 5 stars
stars136 ratings136 reviews
  1. 5 stars63% (86)
  2. 4 stars15% (21)
  3. 3 stars7% (9)
  4. 2 stars4% (6)
  5. 1 star10% (14)
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Showing 81-90 of 136 reviews
Oct 11, 2022
Msgt20
1 out of 5 stars review

Like the features BUT !!!

I can not give this item a good review right now this is a replacement for one that I had recently purchased and only lasted about three months and could not be repaired .

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE_Appliances

Hello- We appreciate you letting us know that this is a replacement model. We apologize for your inconvenience in having to exchange your new air-conditioner or get a replacement. It is our hope that this model gives you many years of service. If you have any questions or need anything in the future, please let us know. We are happy to help! Joyce@GEA

May 8, 2023
Charlie in West Point
3 out of 5 stars review

GE Profile 12000btu

The unit is small and compact to fit in windows of 14.1". Installation was fairly easy. While it is quiet, it doesnt blow very hard and won't cool my long narrow room. I will continue to use it, along with my portable floor model.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE Appliances

Hi there, We truly appreciate you taking the time to share about your experience with your new A/C unit. Thank you for choosing GE Appliances for your home. Your feedback is really important and helps us to understand how to better serve your appliance needs. If there is anything we can do, please let us know. We're here whenever you need us. Enjoy your day. - Tierra@GEA

May 13, 2023
William PR
5 out of 5 stars review

Great and ultra silent

Product with excellent physical appearance, ultra-quiet as it says on its packaging, easy to use and manageable remote control. I love this inverter AC.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Jul 16, 2023
S Cheng
3 out of 5 stars review

Average.

The Wi-Fi is not easy to set up. Several people tried to set it up for me by following the instruction on the hand book the manufacturing provided, none of them has succeed.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE_Appliances

Hi, We know how excited you are to use the Smart capabilities of this air conditioner and we're sorry to hear you haven't been able to do so. If you still need assistance, please call our Connected Home Support team at 1-800-220-6899, or email connected@help.geappliances.com. Thank you. -Sylvia@GEA

Mar 9, 2023
Printed Unlimited
4 out of 5 stars review

Nice quality AC unit but not enough for 550sqft

I love the build and features of this AC unit but it doesn't have the output to cool a 500 sq ft insulated space very well. I'm here in Florida and with it constantly running this unit will make my shop not as hot but cold is only a dream.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Aug 2, 2022
cvrider
4 out of 5 stars review

Quiet, most of the time.

I bought this A/C, because it was rated as being quiet, which it is, most of the time. However, some of the time it make a rumbling sound that is rather loud. It has the wifi functions, but they are not very useful. Would I but it again? Yes.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Aug 1, 2023
Dooz23
5 out of 5 stars review

Perfect Cooling!

Love it, great little unit! I enjoy all the features; especially the online functionality. I can turn the cooling up before I get home. Very convenient.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Aug 8, 2022
Papa 1969
5 out of 5 stars review

Looking to chill indoor.

I was in need of a new a/c, my old unit was giving me trouble. I did some research and found the 12,000 b.t.u window air conditioner from G.E. I like the wifi feature, also that is quieter than my old one. So far so good.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Aug 29, 2022
RackerNY
1 out of 5 stars review

Didn't work

Brand new unit, installed fine. Set to 72 degrees F, the unit produced no cooling effect in my room (22 ft by 14 ft). No icing or other issues, returned the unit.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE Appliances

Hey there, thank you for bringing this to our attention. We're so sorry to learn your air conditioner wouldn't cool. We pride ourselves on quality, so we can understand this being a disappointment. With that said, we'd appreciate nothing more than a second chance to prove to you why you made the right decision by choosing GE Appliances. We're always on social media if we can do anything else for you and we hope to have you back in our GEA family. Guy@GEA

Jul 30, 2023
TTAJ
4 out of 5 stars review

SUPER QUIET

4 STARS BECAUSE JUST INSTALLED TODAY. COOLING WELL ON HOTTEST DAY OF SUMMER SO FAR. LOTS OF OPTIONS AND A REMOTE. VERY QUIET COMPARED TO MY OLD ONE. HAPPY SO FAR.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442