I expected exceptional quality from Cuisinart. I was disappointed. The k-pod side was defective. The plastic needle is not sharp enough to puncture the pod. Exploding pods! Big mess! The special paper filters overflow very easily putting coffee grounds in the carafe. Every coffee maker I have ever owned had a hinged lid on the carafe. The carafe lid has to be completely removed to fill with water. By the way, the carafe drips down the side if you don't pour very slowly. I liked the bold setting and I like to program the start time. Unfortunately you cannot use the bold setting while using programmed start. This was an immediate deal breaker for me. I bought the coffee maker on Friday and returned it to the store on Sunday.

This SS-16Coffee Center is a replacement for an older Coffee Center that we used for several years; an SS-15. There are several improvements in the SS-16. The controls are more intuitive and easier to use. The single serve side has a larger water reservoir and it has a coffee cup flip open stand when making coffee. The flip open stand can closed to be used for tall tumblers. The orientation of the single serve component has been switched to the left side of the machine. This makes the Coffee Center easier to fill and access to the carafe for right-handed users. Good upgrade to the older model.

I was so excited to receive this coffee maker, I had been looking for awhile for a stylish 2 in 1 coffee maker. The first one came and we started using it right away, loved it! Pot of coffee brewed so fast and was hot! The disappointment came when I had company and they wanted tea. I went to make them a cup on the pod side and it didn't work. No lights lit up, I tried all the troubleshooting tips and yet nothing. So I returned it. They would not send a replacement until they received the returned one so I went a week with no coffee maker. Second one came and I immediately did a test run only to find the pod side did not work just like the last one. I couldnt believe it, being the name Cuisinart always stood for quality. I chose not to get another replacement, obviously there is a problem with this model and it's too expensive to risk having another work for a month then break as William and Sonoma only gives you 30 days on returns. Its been over a month since i ordered the 1st one, still no coffee maker or refund yet.

This coffeemaker is a nice upgrade over my older 2 in 1 Cusinart. It’s much easier to pour water into than the older model and I love the choices of Pod sizes. It seems to be a quality well built machine and the carafe stays nice and hot and “just right”. It looks great on my counter and I wouldn’t hesitate to highly recommend this machine if you’re looking for a good quality 2 in 1 coffee brewer ! Great job Cusinart !!

Have been a Keurig user for many years, but seem to continuously have issues regardless of regular maintenance which requires me to replace it every year or two. I decided it was time to try something that may have better longevity. Have only had this one for about a month, but using either the coffee pot side or pod side every day and have had no issues so far.

Have had this a few weeks now, and it generally works extremely well. Have tried both the K-Cups and full pots ... both work well. Tried the overnight auto-on for a full pot .... worked perfectly. My only complaint comes from using a so-called "green" K-Cup that had a fabric side/bottom vs plastic. It actually brewed the coffee OK, but during the process some coffee sprayed outside of the machine and onto the countertop. Not a lot ... just a few drops. Since the "normal" K-Cups work perfectly, I'm considering this "no big deal."

We love the cuisinart coffee central with 2 in 1 glass coffee pot and pod capability. The coffee maker is easy to use and program. We selected the brew strength and time we want the coffee maker to go on in the morning with ease. The coffee stays hot for two hours after brewing.

Convenience, style and taste are what I achieve each morning as I wake to begin my day. I have only owned a Mr. Coffee and Cuisine Coffee Makers. Last Cuisine was used daily for over ten years. This newest one also has a single serve along with the twelve-cup capacity. If I live long enough to need a new coffee maker it will definitely be another Cuisine!

We were tired of the Keurig machine breaking every two years so we looked for a different brand. Very happy with the Cuisinart. Two separate water tanks and two separate pumps is a huge benefit as the single pump in Keurig was a common problem. Also the two tanks means less refilling. In the Keurig, if you make a pot you have to add water to complete it. Also, with this machine there is no cup selector or sensor to break which is another known issue with the Keurig. Whatever water you put in, brews through. Lastly, the pot warmer has three temp options and stays hot longer. Love this. Oh and the best of all, the carafe doesn’t leak when you pour coffee. ALL the Keurig carafes leak!

I purchased this item about a month ago and am totally satisfied with it. It makes fantastic tasting cofffee by the pot, and the single serving is great for when someone comes over or I want just one cup in the afternoon. It's handsome and stylish and takes up a small footprint on my counter. Previously, I had a big Keurig and then a separate coffee machine and things look cluttered and messy. My family is impressed with the elegant look of such a practical appliance!