Was looking to get a new pressure washer for a while. My old one finally gave out and was lucky to get this one on sale. It was really easy to put together. Pretty much two screws, pour in oil, connect hoses,turn on water and you are good to go. First start was concerning since it ran for 5 seconds and died. Started up again same issue. Took choke off and it ran. This is a noticeably more power than my old 2600psi one. It clean the driveway and fence with ease. So why only 3 stars. Well the spray gun trigger was noticeably harder to pull than my old one which was an aftermarket brand. I decided to use my old one with made it much easier. My biggest problem was going to shut the machine off. I go to turn the fuel lever from on to off, still running. Tried it a few more times. No change. So I decided to turn it off using the switch. It turned off but gave me a surprise when it backfired a little flame from the exhaust. I continue to use it to finish my project and each time I shut it off. There's some backfire. Make sure you read the yellow paper that comes in the box. There's number on there for warranty issues. I called them and was told that if the repair shop deems the problem is not a manufacturing issue I will have to pay for the repair. Which was not what I expected with a product that I bought 2 months ago. Now I'm deciding on returning or taking it to warranty repair shop. I like that is powerful and easy to move around but kind of disappointed with the customer support. By the way, Sams didn't offer me an exchange. They only offer a refund and rebuy. I didn't want to because the item is no longer on sale.

purchases @ troybilt pressure washers and the quality is garbage. One returned as it never would start and had to rebuy the other the pump fails on the second use. I have used pressure washers for over 20 years and have never had an issue with a new unit until now. I had to use my old pressure washer that has a 1000 hours on it to do the job.

Assembly was quick and easy despite lossy assembly directions. Inital starting was very difficult. I used and cussed at the unit for one day short of 6 months when it stopped running and would not start. Next was a call to Troy Bilt, they told to call Briggs & Stratton. Briggs automated system set me to a link for finding a local warranty service center. The service center informed me of a typical 2 week to 3 month repair authorization wait after a $75 pick up charge. I contacted SAMS and was offered a total refund with free return shipping. A few hours later the local service center called with their diagnosis. The issue was the carburetor was totally out of adjustment and could be corrected for a $98 charge or wait for repair authorization. Paid the charge. Net of the story is avoid this product, buy local from a dealer you trust. The cheap was expensive.

It won't stay running for more than a minute. Negative review would have been better not 1 star.

Works excellent

So far so good. It's a minimum 3 pull start every time no matter if cold or warmed up. Not so sureabout the quality yet. I will update in 1 year.

Wanted to like it, it would not stay running longer than 15 seconds, hard to start also, returned for refund.