I have purchased 2 of these for my kid's college apartment and our home. It is softer than most beds but it works for us. I have slept on the bed a few times and it is far more comfortable than my existing firm bed. I (female) have lower back issues that get aggravated with my firmer bed (which doesn't let the "curves" sink, resulting in a morning backache).

I purchased this hybrid mattress to replace a cheaper version of a Serta mattress. I refused to pay the $200 shipping fee for a “name brand “ mattress in a box. Read the reviews on this mattress and went for it. I am very pleased with the mattress. Is very comfortable and no more nights of tossing and turning and waking up with hip and back pain. It’s soft to lay on, but not too soft that you feel like you are sinking - does have some firmness.

We had this bed for over a year. At first the bed wasn't too bad but not soon after a few weeks we were having the worst sleeps of our life. We rotated the mattress, bought toppers etc and started sleeping on our couch. The mattress is VERY hot and not medium/firm like described. Mattresses in general are very expensive but the price of this one isn't worth the sleepless nights and painful body aches the morning after. Super soft mattress, terrible durability. This bed left a mark in its member.

BEST SLEEP EVER!! Let me save you some time in reading reviews, this is a great mattress. I read almost all the reviews on this particular mattress and still felt undecided, as some say it didn’t meet their needs. Finally decided to break the monotony and give it a shot, and very happy I did. I would call this mattress a medium plush sleep surface, equivalent (or better) than any mattress at a high dollar hotel. If you’re looking for a medium memory foam-type surface, that includes cooling gel, this is likely the one! Hope this is helpful for another searcher of a great mattess.

According to packaging, this bed is listed as a medium to firm (slightly more on the firm side). We found it to be soft to medium firmness... sort of like sleeping on a marshmellow. After two attempts to sleep on it, we've abandoned it. Just waiting for an opportunity to return it to the store. Much easier to bring it into the house in the box than it is to try rolling it up, tieing it and getting back out of the house.

If you like sleeping in a mattress rather than on one, then this is for you. This thing is so soft. I personally like support in a mattress. If you change positions while you sleep, this one aint it. You sink in and thats it. To return it is so much trouble. It comes in a box, delivered to your home but if you want to return it, you have to take it to a club yourself. Not an easy task when it fully inflates to a king size mattress.

We love it - took about a week to love it, but here we are a month later and we both agree, we love it. Can't beat the $600 price point. No need to spend $2,000. It's soft but not too soft and we are on the heavier side. We will see how it holds up, not too worried about it since there's a 6 month return policy.

Very disappointed in this hybrid mattress. Not the quality of support I wanted or need. Would not recommend for anyone that likes to sleep on their stomach. Will now have to purchase another one from a furniture store to get the quality I want and this one will have to go into a room not used much.

Not firm. VERY soft. Returned

Really really especially for the price that I love this bed!! It felt strangely soft at first but it’s not and it’s fabulous. I’m having the best sleep.