This company has been excellent to do business with...very responsive to questions and superior customer support for installation. The Pergola was easy to assemble with clear instructions, and with pieces that were milled and pre-drilled correctly at every step. All of the hardware came with at least one extra piece. The final product looks great. We did quite a bit of research and found that this product offered excellent value for the price. We could not be more pleased with the company and our end-result.

I bought the 14X10 Pergola kit to add shade and structure to our pool area in our newly purchased home. Two big boxes arrived on Thursday and after 2 mornings of work, we were done! Very happy with the quality of the materials, however my helper and I could improve our reading and observation skills. Most everything was pre-drilled so no math or measuring needed (even though we did until we discovered the holes). Sealer and 8X10 shade cloth are next - necessary for Texas summer. Love it!

We really like it and my husband was able to put it together by himself. One thing we were disappointed in was that the 6x6 corner posts were not solid. Not sure if we missed that in the description. But, it looks beautiful and we’ve already had numerous compliments on how great it looks.

We bought the 16x20 Beaumont pergola a month or so ago and have been so happy with our decision. It shipped pretty quickly and arrived in great condition. We were missing one of the included tools and they overnighted it to us. Amazing customer service! We would recommend downloading the app for the assembly instructions because you can see the parts/boards in 3d and look at them closer. My husband, my 14 year old son and I worked together to assemble it. It took us a total of probably 8-9 hours or so to complete. My husband actually did the top part by himself or it may have been even quicker. The quality is excellent and we are super happy with how everything turned out!

Pleasantly surprised by the accuracy and condition of the contents of the shipped pergola. No missing parts and all components were in excellent condition. For such a large amount of wooden parts I expected to find some pieces in either warped or cracked condition. However every thing was in great shape and all parts fit as designed. No holes were miss aligned and all hardware worked as designed.

Don't usually do this but the directions are not great so thought this might help. Product came on a pallet in two boxes....all parts received and no damage noted. Two of the joists were warped but that can be corrected as indicated below. Most of this assembly can be done with one helper. Steps 1 + 2: Hold off on these until completing Steps 3 + 4. The angle braces get in the way when attaching the joists to the pergola posts. Wound up taking them off. Steps 3 + 4: This is where a third set of hands comes in handy. The 7 1/4 screws are barely long enough to get through the two joists and the post, hence the reason to remove the angle braces first (from Steps 1 + 2 above). Two of the joists have a series of holes in the top so make sure they are facing up and on the outside. Once you get the four posts attached to the joists (tough if you don't have that 3rd set of hands), you can easily install the 4 long and 4 short angle braces and secure them to the posts with the lag screws. Plumb everything square and lock it in at this point. Note: Our pergola is freestanding and over an above ground spa, so at this point, due to weight considerations, we moved it to its permanent location, completed Step 13, realigned, secured, and sent the 3rd set of hands (my wife) back into the house to avoid further conflict. Steps 5 through 8: Simple and straightforward...attaching the joist ends to the joists. One thing to note not in the instructions - four of the joist ends have holes in the top (D7s) so make sure to identify them. There are no markings on the parts. Step 9: Don't worry if any of the slotted joists are warped as you can correct that in Step 10. Just secure them as indicated. Step 10: Purlins have predrilled holes in them so just line up your first set and secure. Fit the long purlin angle end under the short purlin angle end to give a cleaner finish. Step 11 + 12: Final Steps on our install. Make sure to do a lot of measuring as not all the purlins are perfectly straight and you want the finished product to be. Additionally, this is where you are able to straighten any slotted joists that may have arrived warped by bending the joist straight (difficult) and securing in place to the purlin(s). Final notes: The hardware is not great but workable and extra is provided. You may find you need to widen some of the predrilled holes. Also had two holes predrilled on the wrong end of one of the angle braces but easily correctable. Finally, held off on water sealing due to overnight temperatures dropping below optimal, but will do so in the spring,. Bottom line...directions and hardware are the only drawbacks but neither insurmountable. Really sharp looking finished product and sets off the area we put it in nicely. Happy with the purchase. Good luck.

This is a nice pergola, but I can’t give it 5 stars for the following reasons: 1. Some of the boards were warped when we unpackaged them 2. As a result of the boards being warped, some of the holes did not line up. 3. Written instructions were a little confusing It is nice and sturdy. Because we live in Florida my husband secured the legs to a concrete poured base

We ordered the 16x12 and it arrived on time in several boxes. My husband put it together over a weekend. I will say that it’s a bit weird that the main posts are hollow and some of the pieces don’t seem to fit well together, almost looks like it’s a bit uneven in places but only if you have a critical eye like me. I’d say overall it has made a huge improvement to the look of our backyard. On it’s own, it does not provide nearly as much shade as I had hoped and we had to buy a separate cover to put on top. Again, for the price point, it was a great purchase.

My fault on reading the size. I measured our old one from post to post which was 10x10. I ordered a 12x10 thinking that it was measured by post to post and not the overhang. So disappointed can’t return it and looks stupid on my deck. Never would I measure from over hang. Should be wear the footings need to be for the post.

So glad we purchased this Pergola. Quality is great and overall Pergola is substantial in size. Husband and I assembled ourselves - easier than we thought using the BILT App (as suggested by Backyard Discovery). 14 X 10 Pergola really transformed our Backyard into an Oasis, we are really enjoying having it. We recommend this product without any hesitation.