Purchased a month ago. After waiting for a landscape project to be completed and applying a protective sealant I installed it a couple days ago. I am 59 yrs old and was able to install in myself. The quality is on par with the cost of the product. I am a woodworker and could have made this myself. Saved a lot of time and money.

We spent quite some time searching for something that truly reflected our taste, yet would stand the test of time. When we finally found it, my husband assembled it with ease (with a little help from our sons-in-law). He finished it with the recommended lacquer, and the result is simply beautiful—better than I had imagined. He placed it thoughtfully where our two wisteria plants grow, training them to climb and frame the structure. It has created a stunning, peaceful shaded retreat, reminiscent of the Tuscan countryside—right here in NYC. We absolutely love it and look forward to enjoying it for many years to come.

I purchased the Pergola about a month ago while on vacation and fortunately a neighbor was able to put the two boxes into my garage until I got home. I finally was able to put it together with my wife's help and now just waiting for a patio to be built with footing before we put it onto it's final spot. It was a good DIY Project with a few difficulties but it was engineered well and was easy to follow the directions on paper and combined with the Built App.. I put a coat of waterproofing on the pieces before putting it together using a BEHR Water soluble, transparent product. It looks great and we look forward to having it in our yard for years!

I am so incredibly happy with this pergola! Assembly was a breeze with 4 people and it looks amazing in my space.

it's beautiful, easy to install and it met my expectations. The instructions were easy enough for anyone to follow, it was actually fun to build it with zero frustration.

The seller stated we would receive the pergola within 10 to 17 days from order date and we received it on the 10th day. The men who delivered it did a great job and actually carried it into our garage and I'm glad they did because the 2 boxes were quite heavy. The assembly instructions were good, but the hardware not so good. We had to spray WD-40 on the nuts and bolts or else they would bind. I'm not sure why they designed then top support beams in 2 pieces, it would have made more sense if it was 1 piece, and assembly would have gone a lot quicker. Overall it took 3 of us about 4 hours to assemble it and it looks very nice. We are very satisfied with our purchase.

The wood is very lightweight. There are short ends that bolt separately and could possibly sag. The stain on it is for aesthetics only. Therefore we stained it to help seal and preserve the wood even though cedar is naturally resistant. We wanted a reddish brown stain to match our trim. We also poured peers to raise the posts up to frame large living room window views to the backyard. Worked out great! Fairly easy build and we love the look.

The package was delivered on the day promised. It was put in our driveway so we opened the boxes an carried the parts to the back yard, which was supper easy since the parts are light and sturdy. My 16 year old grandson did most of the work because I am limited on how much I can lift over my head. We did the assembly is less than a day and it looks great and really sets off our concrete patio. to

I shopped a lot of pergola kits and feel this one was a very good value. Assembly took about 7 hours with myself and my wife. Using the Bilt app on a tablet is highly recommended, since it's much easier when you can zoom in and rotate to see how parts go together. No issues whatsoever with holes lining up. The one problem we faced was getting the two end assemblies upright and connected together with the side rails. It would have been far easier with three people - two to support the end assemblies while the third person installed the side rails on top. The instructions don't give any tips. We managed, but it wasn't pretty! I also question how, once fully assembled, it's possible with two people to mark where the plastic feet should sit, move the pergola to anchor the feet and then put the pergola back in place. The pergola weighs 400 pounds. Our patio is shaded from the prevailing winds by the house, so we'll take our chances and not anchor it.

My fault on reading the size. I measured our old one from post to post which was 10x10. I ordered a 12x10 thinking that it was measured by post to post and not the overhang. So disappointed can’t return it and looks stupid on my deck. Never would I measure from over hang. Should be wear the footings need to be for the post.