Customer reviews for LG Front Control Dishwasher with QuadWash forMember photos
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Noisy dishwasher
[This review was collected as part of a promotion.] This is one of the noisiest dishwashers we ever had, my husband can’t stand this, but we can’t change it now. Also, last night, it was not finished the cycle, and stopped. Don’t know why…. Didn’t drain the water, never finished the complete cycle. Checked drain- clear. Happens again, going to call for service. Not even a year old.
Hi, there. Thank you for taking the time to share your experience with LG Dishwasher. We're sorry to learn about the noise and the interruption in the cycle of your dishwasher. We strive to provide top-notch products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351 and https://www.youtube.com/watch?v=vH9suWjA76A. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Poor quality
This is the worst experience i have had with a dishwasher. I bought the LDFN45425 on 7/30/21. It has been a nightmare. It does not wash or rinse dishes. On the 3rd repair visit replacement of pump, arm, rinse dispenser, and wheels for lower rack were replaced. The rinse dispenser was full of rinse aid (either Cascade platinum or Finish) nothing had come out and my dishes were loaded with soap residue. The wheels on the bottom rack would fly off. I have reported to the BBB and will be contacting them again
Oh no! This is not the quality we expect from our products. Understandably frustrating and disappointing. I am so sorry you have had repeated issues with your dishwasher. We do offer alternate resolutions for issues like this. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service, replacement or return authorizations. . We’d like to gather more information about your case to see if we can help. Contact LG Customer Support via private message on Facebook or Twitter @LGUSSupport and use #VOC in your first message. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. ^Daphane
Great Modern Look - Excellent Performance
I bought this dishwasher in June of this year and could not be happier. It's got a sleek, elegant look for my newly remodeled kitchen, and it gets my dishes and glassware spotless. I also love how quiet it is, and the signal it makes when the wash is complete. Thoroughly satisfied!
Worst design, cheap interior
I've had this for 4-5 months now and I can't get over how much I still hate this thing. The topmost rack is useless, the other two racks are difficult to load and don't hold much. The front control panel is infuriating since every time I go anywhere near it and accidentally brush up against it I either turn it off or on. And it doesn't just pause. It shuts down. I have to start the load over from the beginning. What a waste.
We hate to hear this and thank you for the feedback. We will be happy to pass this along to our product developers.^Sandy
Poor design
Poor design with the buttons on the very front of the dishwasher. If you happen to lean against it, it will turn on. Not a good thing if it is running and you lean against it, as it will shut off. You have to start the cycle all over again! Buttons should have been tucked away at the top of the door facing the ceiling, to avoid this. This has happened to me numerous times. Otherwise, it cleans dishes well and is quiet. Just dislike the front buttons always turning on or off.
Hi, Lina. Thank you for sharing your thoughts about your LG Dishwasher. We understand how important ease of use and design are, and we appreciate your feedback regarding the placement of the dishwasher’s front buttons. It’s great to know the unit is cleaning dishes well and operating quietly, but we’d like to look further into the button activation issue you’ve described. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this button placement issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Top Line
I bought a few months. It is a very well thought-out dishwasher. It takes time to learn all the different cycle’s and to time the button pushing to obtain what you want. Does anyone know how to get the Express cycle to start? I have “Pressed and held” the Turbo for 3 seconds to activate but my timing must be off. Is there some secret to getting it to go into Express and not Turbo? Also, I can’t get the “10 year warranty” sticker off the front of the dishwasher. I’m afraid I will scratch the stainless steel.
3 pull outs
[This review was collected as part of a promotion.] I doubt that this machine will hold 15 sets of dinner ware as advertised. The racks are not user friendly; there is too much space between bottom supports to hold dishes in place during washing. Upright bars are too close together. This machine is not as quite as rated.
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Poor quality machine
[This review was collected as part of a promotion.] the dishes don't come out clean more times than not; especially the cutlery on the third rack. Additionally, the front control panel has emotional issues. It looks like a strobe light when you try to turn on the machine and I have had to turn the breaker off and on again multiple times to try to reset the machine. It was non-responsive so I couldn't run a load of dishes. This happens 9 times out of 10. We ordered a new dishwasher (not this one) and will be saying goodbye to this one shortly. We purchased it in 2022. A dud in our opinion.
Hey Maurine. Thank you for sharing your thoughts on your LG dishwasher. Great food starts with a clean place to put it, so we'd love to help. Common causes of improper cleaning in your dishwasher are usually a dirty filter, dirty interior from food residue, or improper loading. We recommend checking out our page at https://shorturl.at/O52pi for more information on the common causes and how to get the most out of your LG dishwasher. We'd also love to help out with your control panel on social media @LGUSSupport. We understand you've purchased a new dishwasher, but we want you to know we're still here and eager to help! When contacting us, please include your contact info and model number. Our team will be with you every step of the way! *Joseph
Great but the motor burned out quickly
[This review was collected as part of a promotion.] I bought this dishwasher a couple of years ago and right after the warranty ran out, the motor burned out and nearly burned down our kitchen. I love LG products- we have a fridge, washer, dryer, and other smaller items by LG. But this dishwasher is apparently problematic, at least according to the fire fighters who had to visit. It was very quiet and cleaned dishes efficiently up until that time, though.
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Not so great
Bought the dishwasher 4 months ago and still have problems with getting the water heated , even after making sure warm water is entering the washer, it shuts off in the middle with error flash. And even if I do not set high temperature, The cycle is very long and it does not dry well. I called twice already and it definitely helps adding the rinse, but I’m somewhat disappointed in the appliance.
Hey there! We want to make sure that your LG dishwasher is working at 100% so your dishes always get a hot wash and come out nice and clean after every use. This link (https://tinyurl.com/24kf3vmd) can provide you with troubleshooting steps to help with the hot water for your dishwasher. So we can look into his further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about any troubleshooting you've tried, and details about your previous conversations with support, and we'll be ready to help! *Josh